Support Forum

• by 青木 暢子
• February 09, 2023 00:03

"Cannot be found" when selecting and opening a file in Explorer Completed

0

votes

4

• by Peyman Nikkhah
• April 09, 2023 17:49

Upload Confirmation Completed

0

votes

1

• by Stephanie Ward
• April 07, 2023 20:04

No access to microsoft online word or excel documents for a collaborator that is listed as editor. Completed

0

votes

1

• by Christy Cannon
• April 07, 2023 14:22

Editing Box Files Completed

0

votes

1

• by Takahito Yamazaki
• April 07, 2023 04:08

BOX asking for 2 step verification suddenly Completed

0

votes

1

• by James A Gander
• April 07, 2023 18:27

Setting up a new Phone with Okta Completed

0

votes

2

• by Box User
• April 06, 2023 07:10

Enabling Enhanced Lock/Unlock on Box Drive Completed

0

votes

1

• by Tung Nguyen
• April 06, 2023 06:20
• Edited

Box Shield document for users Completed

0

votes

1

• by Chris Reed
• April 06, 2023 09:01

Forced password reset - but with Google sign in Completed

0

votes

2

• by Karen Scutellaro
• April 05, 2023 16:51

Retrieve Deleted Folder Completed

0

votes

1

• by My Divorce Solution
• April 04, 2023 16:46

Nil embed_url when creating sign request Completed

0

votes

2

• by Zieringer, Hans
• April 04, 2023 09:11

Support case // Can't open my box // Files are gone Completed

0

votes

1

• by Jose Delameilleure
• April 04, 2023 05:13

Problem XLS saving files to Box Completed

0

votes

1

• by Abdul Najim Salamzada
• April 04, 2023 04:37

Cannot Share A folder Completed

0

votes

1

• by 成澤　歩
• March 30, 2023 00:49

Box Tool Completed

0

votes

3

• by Alex Abraham
• April 03, 2023 03:17
• Edited

MFA codes not working, and forgot backup codes Completed

0

votes

2

• by John Cathrae
• March 31, 2023 17:13

Lost Box file folder on computer - can't find how to restore Completed

0

votes

1

• by Alejandro Rojas
• March 31, 2023 19:38

Box drive freezing and creating issues with random files Completed

0

votes

1

• by Mackenzie Leavitt
• March 31, 2023 19:58

You installed an Older version of Box Drive on top of a Newer Version M1 Apple Chip Issue Completed

0

votes

4

• by Al Patterson
• March 30, 2023 14:05

Still no way to open a support ticket? Completed

0

votes

1

• by Angie Zapien
• March 29, 2023 20:09

Co-Worker Unable to Update their Email Address Completed

0

votes

1

• by Dana Jones
• March 28, 2023 13:53

A way to save folder view? Completed

0

votes

1

• by Amber Allen
• March 28, 2023 19:03

Missing 3k images from a folder Completed

0

votes

1

• by Performance Self Storage Group Inc.
• March 24, 2023 18:50

Need Solution - Sign NDA to Access a Box.net Folder Completed

0

votes

1

• by scott nicholson
• March 24, 2023 00:39

changing default email in account settings for individual account Completed

0

votes

1

• by Tiago Cheregati
• March 23, 2023 22:53

Box won't open files after updating to Mac OS Ventura Completed

0

votes

1

• by Marianne Barnes
• March 27, 2023 15:48

Logging on to Box Completed

0

votes

1

• by Daniel Hazard
• March 22, 2023 14:46

Notification not received - File upload thru Formstack? Completed

0

votes

4

• by Jodi Richards
• March 24, 2023 16:47

Downloads not permitted Completed

0

votes

1

• by Matthieu Hausig
• March 24, 2023 16:52

2FA Not working Completed

0

votes

1