Support Forum

• by Rick Marcena
• March 03, 2023 17:05

Ticket Submission: Box unable to process my upgrade payment Completed

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votes

1

• by Jamie Shumbera
• March 08, 2023 20:37

Dropdown Menu Not Displaying Complete List for Users Completed

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votes

1

• by Elaine Yang
• March 08, 2023 17:27

Security code isn't working Completed

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votes

1

• by Josh K
• March 07, 2023 02:13

reset email not working Completed

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votes

1

• by puttachart
• March 07, 2023 03:35

Reactivate account Completed

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votes

1

• by Tiberio Bucci
• March 07, 2023 11:26

Qrcode for 2fa configuration not generating Completed

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votes

1

• by Adrian Higueros
• March 07, 2023 18:39

resend activation emails Completed

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votes

1

• by Ken Davis
• March 06, 2023 21:00

Box Drive reset does not work Completed

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votes

1

• by Ellen Cha
• March 06, 2023 20:39

[BOX NOT SYNCING TO DESKTOP & NOT OPENING] Completed

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votes

1

• by Dylan D. Francis
• March 06, 2023 19:39

Box files syncing and showing for some people but not others. Completed

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votes

1

• by Carole Alonso
• March 06, 2023 14:33

Owner ID changed Completed

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votes

1

• by Alexis Chiu
• March 06, 2023 02:25

Attaching to an email a file in a synced folder Completed

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votes

1

• by Andrew
• March 03, 2023 08:41

2-Factor Authorization Not Possible Completed

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votes

0

• by Cary Jim
• March 03, 2023 18:47

BOX Drive SSO Issue Completed

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votes

1

• by 枝村　泰
• March 03, 2023 01:56

Unknown backup code for account Completed

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votes

1

• by Erica Thompson
• March 03, 2023 18:33

Unable to login - 2FA Completed

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votes

1

• by Jen Dillon
• March 01, 2023 23:34

Authenticator App Completed

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votes

2

• by EIGIRDAS
• March 01, 2023 11:34

Can't upgrade my plan from Individual to Personal Pro Completed

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votes

1

• by 魚返 雄太
• March 01, 2023 09:20

Two-factor authentication cancellation Completed

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votes

1

• by Amy Porter
• February 09, 2023 15:51

Unable to save - authorisation to edit the file has expired Completed

4

votes

10

• by Ahmed Saeed
• March 01, 2023 05:00

Refund Completed

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votes

1

• by Scott Bouchez
• February 28, 2023 11:41

Confirmation email - file not available Completed

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votes

1

• by Daniel Podawiltz
• February 24, 2023 13:50

2FA not working Completed

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votes

1

• by stephen Johnston
• February 24, 2023 01:09

My Box App will not download on my Mac! Completed

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votes

1

• by Thanh Chung Pham
• February 24, 2023 21:38

I would like to reset the password for an old account Completed

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votes

2

• by Robert Bowling
• February 26, 2023 19:33

Individual to Enterpise Completed

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votes

1

• by Michele Sadowski
• February 24, 2023 14:37

Unable to access ACROYMNS web portal Completed

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votes

1

• by Pavan Abraham
• February 23, 2023 23:56

Restoring deleted files from TRASH folder after Trash folder has been purged Completed

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votes

1

• by Blayne Beeson
• February 23, 2023 21:20

Excel files not opening when in folder Completed

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votes

1

• by lisamoom23
• February 22, 2023 22:58

two Okta/Box integration instances Completed

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votes

1