Support Forum

• by Brenda Carey
• July 22, 2024 13:58

When I search with Metadata filters nothing comes up? Completed

0

votes

3

• by Jason Reynolds
• August 22, 2024 14:23

No PDF option for saving in M365 Programs on Windows Completed

0

votes

2

• by VAN CUONG
• September 08, 2024 01:26
• Edited

My box space is incorrect Completed

0

votes

2

• by FP Transitions
• August 01, 2024 18:39

Manual Start Relay Unavailable Completed

0

votes

2

• by Eric Chan
• August 07, 2024 20:03

Opening collaborative Keynote from Box on browser to desktop Keynote App doesn't open shared version of the Keynote file Completed

2

votes

2

• by Keri Barnett
• June 22, 2024 17:46

Box Sign is duplicating the document to be signed Completed

1

vote

3

• by Debbie Tlach
• October 16, 2023 18:31

Can't add a managed user Completed

0

votes

7

• by Jeffrey Sessler
• July 29, 2023 17:55
• Edited

BOX Drive installs cbfsconnect2017.sys which disables support for Microsoft's Bypass IO (directstorage) Completed

1

vote

5

• by Kristina Huntsberger
• March 11, 2025 20:55

Request for SOC 2 Type 2 Report Completed

0

votes

2

• by Erdi Yılmaz
• June 13, 2024 14:01

Disk usage has been showing full for a week even though there are no files. Completed

0

votes

2

• by Masaharu Alpaca Kobayashi (GSD)
• November 14, 2024 06:04

Moving files when having uploaded for 24hours Completed

0

votes

5

• by Carolina Jimenez-Marcos
• November 15, 2022 22:29
• Edited

My own file is locked by "Box for Office for Web" Completed

1

vote

5

• by Mirazon Support
• June 20, 2024 14:32

Unable to zoom in/out in Microsoft Photos Completed

5

votes

23

• by Agnieszka Cukrowska
• November 14, 2023 13:44
• Edited

Certificate of Residence 2023 Completed

0

votes

4

• by Ian Warren
• August 13, 2024 10:29

BOX documents will not auto save Completed

0

votes

4

• by Sachin Sai
• July 02, 2024 03:16

your public cloud quota reached - Storage Limit Reached in Unlimited storage Completed

0

votes

1

• by Jonathan Zou
• April 29, 2025 21:54

Unable to install Box Drive on Windows 11 (22d75dad-658c-3109-91f7-4cb1a0729109) Completed

0

votes

2

• by Ryan Wells
• April 02, 2025 13:36

Error When Generating Client Secret Completed

1

vote

3

• by MKI Delivery Guru
• March 06, 2024 16:35

Relay Upload Notification - Adding file name to Notification Completed

0

votes

3

• by Brian Eckenrode
• July 06, 2024 20:46

Storage Full but inaccurate; still no resolution from initial post last month Completed

0

votes

2

• by Nathan Burmester
• January 23, 2025 14:02

Issue: URLs directing to wrong location Completed

0

votes

2

• by Mark Halsey
• November 12, 2024 23:30

How to assign Box-for-Netsuite as a folder owner / co-owner Completed

0

votes

2

• by Brent Ruby
• April 14, 2023 17:25

Box Sign - No Email sent to a Box user when a new signature is requested Completed

0

votes

4

• by Harsh Jain
• January 03, 2023 23:28

"The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later." Completed

0

votes

2

• by Rachel Rees
• June 17, 2024 13:04

Insufficient permission to upload Completed

0

votes

3

• by John Graham
• April 23, 2025 01:14

Unable to clear upload error message Completed

0

votes

6

• by Colin Murphy
• September 07, 2024 20:41

Co-Administrator Completed

0

votes

2

• by Mark Fickenscher
• September 21, 2023 14:22

Deactivated User Completed

0

votes

4

• by Haibo Liu
• December 20, 2023 18:32

Move and organize shared folders Completed

0

votes

6

• by Catherine Maguire
• February 04, 2025 04:41

Can't get 6 digit code from authenticator app Completed

0

votes

2