Support Forum

• by backup
• December 08, 2023 14:53

box sync error: (1168, 'CredDelete', 'Element not found.') Completed

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votes

2

• by JULIE C PADILLA
• April 27, 2023 18:35

Trouble opening PDF files in the pinyon web interface Completed

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votes

2

• by Mindtickle
• December 08, 2023 09:37

GDPR compliance documents request Completed

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votes

1

• by Records Management (RAA)
• December 07, 2023 18:05

Missing folder Completed

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votes

1

• by Lance Hashim
• November 25, 2023 15:30

Download icon is greyed out in Box app & no other option to allow download to phone Completed

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votes

2

• by Taylor Heise
• December 07, 2023 16:03

Multiple docs. & signers Completed

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votes

1

• by Chris Senior
• December 07, 2023 10:41

Strong Password Issue -- Google SSO [URGENT] Completed

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votes

2

• by Pedram Banishahabadi
• December 06, 2023 20:49

Can not add the user Completed

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votes

1

• by James Colley
• December 07, 2023 09:31

Google SSO and strong password requirement Completed

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votes

1

• by Bruno Miguel Pina
• December 07, 2023 14:00

Can´t sign in becuse my old phone crashed and can´t use authenticator Completed

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votes

1

• by Ken Horne
• December 07, 2023 06:46

Lost Authenticator App - cant login to box Completed

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votes

1

• by Donna O'Kane
• November 30, 2023 11:21

add new email domain NICS BOX Completed

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votes

1

• by Josh Ferry Woodard
• September 21, 2023 11:36

Can't change my password Completed

1

vote

3

• by Paula Gallucci
• December 06, 2023 10:52

Accessing files with a password created by staff who are no longer with us. Completed

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votes

1

• by Eguides Admin
• December 06, 2023 17:36

Box for Desktop syncing issues Completed

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votes

1

• by Bart Reyniers
• December 06, 2023 10:16

A directory has disappeared Completed

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votes

1

• by Aicha Camara
• December 06, 2023 17:29

Missing Folder and Files Completed

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votes

1

• by 柏葉　健司
• December 06, 2023 07:44

Please cancel the two-factor authentication. Completed

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votes

1

• by Phil Van Dervort
• December 05, 2023 19:25

Email already used in a Box account but not associated with an enterprise Completed

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votes

1

• by Ponpon Ponpon
• December 05, 2023 20:48

Password problem Completed

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votes

1

• by dguerrero
• December 05, 2023 22:18

Cannot update password Completed

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votes

1

• by Keiko Niendorf
• December 04, 2023 21:18

email already used in a box account but not associated with an enterprise Completed

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votes

1

• by Rosemary Bettencourt
• December 04, 2023 23:11

Acess denied Completed

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votes

1

• by Daniel Goeken
• December 05, 2023 16:00

Account Questions Completed

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votes

1

• by MK
• December 05, 2023 07:44

Box Relay - API Completed

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votes

1

• by Mike Towler
• June 20, 2023 12:46

Google Drive Files in Box folders can't be deleted Completed

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votes

2

• by Devan Naik
• November 09, 2023 16:31

account created using google - password can not be set Completed

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votes

1

• by Walter Mac Miller,IV
• December 04, 2023 14:39

Trouble with USAfx Completed

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votes

1

• by Evan Cooch
• December 03, 2023 22:44

how to report when a service is down? Completed

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votes

1

• by Zhichun Lian
• December 04, 2023 10:11

Unable to change password Completed

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votes

1