Support Forum

• by クイスト笑美
• June 06, 2023 07:10

Cannot create a new account with the email that was used before Completed

0

votes

1

• by Ivan Arreola
• June 08, 2023 00:01

Indexing not working Completed

0

votes

1

• by Shawn Sackenheim
• March 09, 2023 15:34
• Edited

'Box Drive has failed to update to 2.31.64' Completed

2

votes

3

• by Amal Al-Saraf
• June 06, 2023 07:33

Deletion Completed

0

votes

1

• by Ron Perry
• June 07, 2023 19:53

Can't reset password - no email Completed

0

votes

1

• by Hein Myat Thu Htet
• June 06, 2023 14:03

MFA no backup codes - using new phone Completed

0

votes

1

• by Box User
• June 07, 2023 14:15

Changing 2FA app Completed

0

votes

1

• by Uday Bhaskar Sarma Seetamraju
• June 01, 2023 17:04

Unable to set IMPROVED password after I signed-up using google account Completed

0

votes

2

• by David Macfarlane
• February 07, 2023 11:17

Tags have disappeared in Grid View Completed

1

vote

6

• by Box User
• January 23, 2023 17:23

2FA - No access to Authenticator App Completed

1

vote

4

• by Claire Tilley
• June 05, 2023 14:29

Can't log in Completed

0

votes

1

• by Haydon Murr
• May 31, 2023 13:13

Saving Microsoft 365 files straight to Box Completed

0

votes

1

• by Arielle Conversi
• April 10, 2023 17:46

Copy/Paste and Group Selecting Fields in Box Sign Completed

0

votes

3

• by KYLE CASSIDY
• May 31, 2023 20:28

synched folders not synching (though it counts unsynced files) Completed

0

votes

1

• by Roman
• June 01, 2023 08:48

2-Step Verification not working Completed

0

votes

2

• by 2292 Shady Canyon
• May 31, 2023 03:55

if you set up a box account by connecting your gmail can you also access through the box site directly? Completed

0

votes

1

• by 山下　智哉
• May 31, 2023 04:36

Salesforce for Box Content Explorer error Completed

0

votes

1

• by Michael Long
• March 14, 2023 10:08

Help auto-creating folder in salesforce Completed

0

votes

2

• by BERJAB　NESRINE ／ nesrine berjab ／ 情報理工学院
• May 25, 2023 09:34

"Error Trying to Add Email to Your Account" with Secondary Email Completed

0

votes

1

• by Manu Vaillant
• May 31, 2023 16:07

Box Drive has encountered a problem that requires you to manually reset Box Drive. Completed

0

votes

1

• by Amy Clark-Stasiw
• May 31, 2023 17:03

Authenticator app Completed

0

votes

1

• by Box User
• May 30, 2023 00:51

locked out of account due to loss of handphone Completed

0

votes

1

• by Stephen Wright
• May 24, 2023 20:12

Resend verification email to new account Completed

0

votes

1

• by Daniel Lowd
• May 25, 2023 14:26

Can't add email address Completed

0

votes

1

• by Shelley Virgilio
• May 24, 2023 18:37

2-step authentication Completed

0

votes

1

• by Marjan Babnik
• May 24, 2023 13:52

cant log in on my account Completed

1

vote

2

• by Hussain Bayat
• May 25, 2023 06:15

Missing file Completed

0

votes

1

• by Richard Laureano
• May 23, 2023 23:31

Folder Size Details Completed

0

votes

1

• by Erin Futrell
• May 22, 2023 13:18

iPad video downloads distorted Completed

0

votes

3

• by 徳山くるみ
• February 24, 2023 02:32

I can’t add a second email Completed

0

votes

3