Support Forum

• by Jonathon Bremmer
• October 08, 2023 12:50

Reset storage used - please could you run the script for resetting the proper storage usage? Answered

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votes

1

• by Astrodew
• October 08, 2023 11:12

Wrong used space Answered

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votes

1

• by Ting Ting Li
• October 08, 2023 07:48

Box lock issuing Answered

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votes

1

• by HAYATO YAMAGUCHI
• October 08, 2023 05:59

Box shows I have 5.3GB used of 10GB however Box is empty Answered

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votes

1

• by Jack Tripper
• October 06, 2023 02:42

I need you to run a script for my account to fix the data inaccuracy issues around my storage size, folder size, and file counts. Answered

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votes

2

• by Seonju Kim
• October 06, 2023 06:35
• Edited

Problem with my 2FA authenticator app Answered

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votes

1

• by Stacey Henshaw
• October 06, 2023 10:27

One folder not syncing to desktop - URGENT Answered

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votes

1

• by Box User
• October 07, 2023 07:33

I lost old phone number and I can't access 2-step verification Completed

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votes

1

• by Robin Clark
• September 28, 2023 08:36

Box Drive FILES UNAVAILABLE after two factor authentication declined Answered

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votes

2

• by Lara Luz
• October 09, 2023 04:12

More sorting option - by comments

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votes

0

• by Jessica To
• October 09, 2023 00:45
• Edited

monday.com integration

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votes

0

• by Ara Anderson
• October 04, 2023 20:18

files disappeared after running script Answered

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votes

2

• by 勝司
• October 08, 2023 04:46
• Edited

APIよりファイルをアップロードしましたが、全てのフォルダにアップロードされます。 Answered

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votes

2

• by Ferro Montanino
• January 28, 2023 18:27
• Edited

Box Drive - shared link properties

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votes

2

• by yasuhiro kurosawa
• October 06, 2023 20:29

Googleサインインしたが、コラボレーション側には保留中と表示される Answered

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votes

2

• by Noel Madlangbayan
• October 06, 2023 12:14

SYNC ISSUES Completed

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votes

1

• by JACK ANTZ
• October 06, 2023 13:55

Deleting an ID from Enterprise Completed

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votes

1

• by Box User
• October 06, 2023 07:44

Inaccuracy issues around my storage use Answered

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votes

1

• by Lamin M Sabally,
• October 05, 2023 22:45

Cannot find records the employer uploaded. Completed

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votes

1

• by cizekassociates
• October 05, 2023 18:50

Hiding login and sign up button on embed widget Completed

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votes

1

• by Dana Tanyeri
• October 05, 2023 19:25

No access to shared folders Completed

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votes

1

• by Emma Braun
• October 05, 2023 21:26

Box Drive crashes File Explorer Answered

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votes

1

• by Ronnie Bautista
• October 05, 2023 21:32

Lost authentication app on phone of one of our user. Unable to login. Answered

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votes

1

• by Gustavo Ruiz
• October 06, 2023 18:41

Space problem Answered

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votes

1

• by フ 藤澤 晴稀
• October 06, 2023 01:57

Box Driveでの「リセット」通知 Answered

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votes

1

• by Lesa Jackson
• October 05, 2023 17:13
• Edited

Not receiving confirmation email after changing email address Completed

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votes

1

• by Tori Littlefield
• October 05, 2023 18:21

My ISP went out of business so my email address no longer exists Completed

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votes

1

• by Maggie DuRoss
• October 04, 2023 18:10

Where is a Support Contact Information? - Getting Message about Upload that Doesn't Make Sense Answered

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votes

1

• by Jodi McShan
• October 04, 2023 21:10

User already has account Answered

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votes

1

• by Munyaneza Jean Pierre
• October 05, 2023 09:11

Cannot verify email Answered

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votes

1