Support Forum

• by Box User
• March 10, 2024 17:02

Empty account but storage displays 16.2 GB used Answered

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votes

1

• by Rachael McCombs
• March 06, 2024 20:25

Open a support ticket - not able to add user because "Email already used in a Box account but not associated with an enterprise." Completed

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votes

2

• by Mark Guetlich
• November 20, 2023 19:39

Changing Administrator's Email Answered

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votes

2

• by 谷口　剛
• March 08, 2024 01:19

ライセンスの復旧 Answered

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votes

2

• by Melvyn Chow
• March 11, 2024 04:40

Maximum sub-folders I can create

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votes

0

• by Xinyu Tan
• March 09, 2024 00:26

Issue with Accessing Files via Box Drive Answered

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votes

2

• by Vijay Kanbarkar
• March 22, 2022 18:50

Space not reclaimed after deleting files

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votes

12

• by Tom Ide
• January 24, 2024 12:28

I have deleted most of my files but storage still full Answered

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votes

3

• by Admin - James Hammond
• March 04, 2024 10:17

Can't log into box drive after update v2.38.165 Completed

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votes

2

• by Stephen Barton
• March 09, 2024 18:51

Change Domain in my account

0

votes

0

• by Jim McKinstry
• April 29, 2023 00:07

Move box drive directory on a mac Answered

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votes

4

• by 井上和歌子
• March 09, 2024 09:54

Please tell me how to register external users.

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votes

0

• by Susan Miller
• January 26, 2024 15:45

Cancel Trial Subscription Answered

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votes

2

• by Tammana Sinha
• June 11, 2021 19:22

Box Desktop is not synced to Box Cloud

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votes

2

• by Harriet Tafadzwa Terera-Chimani
• March 07, 2024 12:41

can not receive files Answered

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votes

1

• by Rosalyn Archer
• March 07, 2024 11:48

Back up frequency Answered

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votes

1

• by Cor e Som
• March 08, 2024 22:18

Files don't sync anymore

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votes

0

• by Dennis Bartch
• October 04, 2021 16:10

Is there a way to save sort preferences? Featured

12

votes

53

• by Peter Heels
• March 07, 2024 23:57

Give Users the ability to create folders Answered

0

votes

1

• by sevillesilveira
• March 08, 2024 05:54

Can't get email confirmation mail Answered

0

votes

1

• by Rutvik Maheta
• March 08, 2024 09:01

Can't get Request access token Completed

0

votes

1

• by Steve Ferrari
• March 07, 2024 01:43

I can't upload any files after cleaning up my box account Answered

0

votes

1

• by brad whitlatch
• March 06, 2024 21:35

Cant see images ive downloaded into canvas Answered

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votes

1

• by Renee Chavez
• March 06, 2024 20:27

My files are gone Answered

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votes

1

• by Kazutaka Kitani
• March 07, 2024 06:44

Delete unnecessary licenses Answered

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votes

1

• by Samuel Kim
• March 08, 2024 17:00

Email link to verify account is not working Answered

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votes

1

• by Juan Pablo Mantilla
• March 08, 2024 17:13

Accept Invite doesn't work Answered

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votes

1

• by Todd Manson
• March 08, 2024 18:04

This email is pending verification. Completed

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votes

1

• by AbajourFilmes
• March 08, 2024 18:18

Problem to Upgrade my plan Answered

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votes

1

• by David Armond
• March 08, 2024 18:19

Strong Password Answered

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votes

1