France

1. Community
2. Support Forum
3. Box Consultant Needed

Hi Chuck,  Welcome to the Box Community!   This would be something our Support team would like to investigate with you and may require specific account information.     It seems you already have an...

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• France
• October 04, 2021 19:50
• 0 votes

1. Community
2. Support Forum
3. Please put me at ease before I upgrade / subscribe to a Business Plan.

Hi Dino, Welcome to the Box Community! We certainly offer one of the most competitive prices in the market. Box Business plan's minimum requirement for the number of seats to sign up is at least 3 ...

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• France
• October 04, 2021 19:46
• 0 votes

1. Community
2. Support Forum
3. Box Drive's system extension failed to load. Please make sure it has been enabled in System Preferences > Security & Privacy and then restart your computer

Hi Clint, Welcome to the Box Community! Can you try to uninstall and then reinstall Box Drive and see if that helps resolve this for you? If the issue persists, please let us know and provide what ...

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• France
• October 04, 2021 19:39
• 0 votes

1. Community
2. Support Forum
3. Missing several files after not logging in for awhile

Hi Earl,  Welcome to the Box Community! To confirm, are you the owner of the missing contents or were these shared to you by someone else? If these are shared contents, you might want to reach out ...

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• France
• October 01, 2021 22:40
• 0 votes

1. Community
2. Support Forum
3. Shared Links

Hi there,  It's expected that you will have to access to everything from that shared link since you own the content if at the same time you are logged in to your Box on the same browser. The link s...

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• France
• October 01, 2021 22:41
• Edited
• 0 votes

1. Community
2. Support Forum
3. System Extension Failed to Load error with Big Sur 11.6.1

Hi there,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and creat...

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• France
• October 01, 2021 21:39
• 0 votes

1. Community
2. Support Forum
3. Shared Links

Hi there,  Welcome to the Box Community! You want to make sure that you are only creating Shared links to specific files or folders you would need others to access. This article might be helpful to...

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• France
• October 01, 2021 21:37
• 0 votes

1. Community
2. Support Forum
3. Recovering folder

Hi Fabiana,  Welcome to the Box Community! If a previously employee own folders/ files that you and others collaborators are part of, I suggest reaching out to your Box admin to check the status of...

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• France
• October 01, 2021 21:31
• Edited
• 0 votes

1. Community
2. Support Forum
3. All downloads quitting after about 10 meg!

Hi Reb,  Welcome to the Box Community!   Have you checked out this article on how to troubleshoot issues with download?    I also went ahead and I've submitted a case to Box Support on your behalf...

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• France
• October 01, 2021 21:23
• Edited
• 0 votes

1. Community
2. Support Forum
3. can I use excel's external-link with Box?

Hi there,  Welcome to the Box Community! Have you checked out this support article on Configuring the Default Box Drive Folder Location?   This article discusses resolving issues around file-to-fi...

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• France
• October 01, 2021 21:17
• 0 votes