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We invite you to search our extensive self-help information on our Support site or start or join a conversation in our Community.
Please review our list of known issues prior to submitting a support case.
Please ensure your Box account timezone is set correctly so that we may address your request as efficiently as possible. You can set your account timezone here.
Before you start, please read:
- You are submitting this request without having logged into the Box Support Site.
- As a result, your support case may see a longer delay before an agent is assigned.
- If you are able, please first sign in.