Support Forum

• by エノテカ:国際・企画:渡辺成子
• May 11, 2024 06:02

can't login BOX system Completed

0

votes

1

• by stephane chatonsky
• May 10, 2024 20:07

Cache files Completed

0

votes

1

• by Francesco Fabbrocino
• May 10, 2024 20:04

Help with Moving User to New Company Box Account Completed

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votes

1

• by GJ 製品開発
• May 10, 2024 08:46

Can't delete custom apps. Completed

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votes

1

• by 朝倉　亘亮
• May 10, 2024 07:48

The mistake Completed

0

votes

1

• by Jason Naab
• May 09, 2024 23:37

Search within Move/Copy not working Completed

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votes

1

• by Chris Hemmer
• May 09, 2024 17:53

I need to update admin and user email addresses for new domain Completed

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votes

1

• by Courtney Dixon
• May 09, 2024 17:13

New User Cannot Access Account or Files Completed

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votes

1

• by Morgan Burt
• May 09, 2024 16:37

New user not being sent Welcome Email Completed

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votes

1

• by Benson Wang
• May 09, 2024 15:54

File crash lead to file and all version wiped out while using Co-authoring Completed

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votes

1

• by John Mohr
• May 09, 2024 14:17

2 factor authentication fails Completed

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votes

1

• by 長谷川　恵一
• May 09, 2024 09:11
• Edited

Box Tools have been deleted Completed

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votes

1

• by Seville Silveira
• May 09, 2024 05:59

Unable to view admin course and optimizing with Box course Completed

0

votes

1

• by Cuong Ngo
• May 09, 2024 05:38
• Edited

How to convert managed users to collaborators/ unmanaged users without losing their access permission on shared folders Completed

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votes

1

• by Paul Luszcz
• May 08, 2024 19:28

Missing Folder with Files Completed

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votes

1

• by ナリマニ アトュウサ
• May 08, 2024 06:06
• Edited

Invitaion does not reach Completed

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votes

1

• by STEPHEN DONALDSON
• May 07, 2024 23:26

Video preview pane is extremely small Completed

0

votes

1

• by Cheryl Hodgson
• May 07, 2024 21:56

How to Add a Team member as a User Completed

0

votes

2

• by Alma Pesqueira
• May 07, 2024 20:56

Not receiving my SMS security Code to log into Box Completed

0

votes

1

• by Ben Streeter
• May 07, 2024 16:20

Files uploaded to Box aren't available or shown in Trash Completed

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votes

1

• by Kevin Doyle
• May 07, 2024 13:58

User Can not log in Completed

0

votes

1

• by stephen hetherington
• May 07, 2024 13:00

Cannot give co admin because it keeps saying must use a verified domain but it already is Completed

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votes

1

• by WilliamSun1987
• May 07, 2024 06:11

Phone number invalid Completed

-1

votes

1

• by Kohei Nishikawa (RTS)
• May 07, 2024 05:23

Cannot paste the slide on Online PPT Completed

0

votes

1

• by Colby Parks
• May 06, 2024 22:46

Disconnecting Box and Files from old computer Completed

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votes

1

• by Cimbria Badenhausen
• May 06, 2024 18:57
• Edited

Would be helpful if "other enterprise" email fix would be posted - same problem Completed

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votes

1

• by Anish Kumar
• May 06, 2024 18:50

Recover permanently deleted a folder Completed

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votes

1

• by Mauricio Borgonovo
• May 06, 2024 17:41

Double Step Authentication - Box not generating QR code for authentication app Completed

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votes

1

• by Tiffany Wirt
• May 06, 2024 17:03

Box Managed User Completed

0

votes

1

• by Andrew Reinhardt
• May 06, 2024 15:55

Client unable to reset password - can I send to a different email address? Completed

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votes

1