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          1. Box Support
          2. Troubleshooting & FAQs
          3. Box Mobile

          Box Mobile

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          • Troubleshooting Box Mobile

              Articles
              • How To Submit Logs for Box Mobile Apps
              • Troubleshooting "Intune Mobile Application Management is required by your Box Administrator."
              • Troubleshooting Device Trust Error "Device Must Not Be Rooted"
            • Troubleshooting Box for Android

                Articles
                • Troubleshooting Box for Android "Unable to Download - Feature Disabled"
              • Troubleshooting Box for EMM

                  Articles
                  • Troubleshooting Box for EMM “Error: invalid_client”
                  • Troubleshooting Box for EMM "Error invalid_redirect_uri"
                  • Troubleshooting Box for EMM "App is Not Authorized"
                  • Troubleshooting Box for EMM - Do Not Download Directly From Apple App Store
                  • Troubleshooting Box for EMM "User Is Not Authorized"

                  See all 6 articles
                • Troubleshooting Box for iOS

                    Articles
                    • Troubleshooting Box for iOS “Use of the Files functionality with your account is restricted while your administrator requires a Box in-app passcode”
                    • Troubleshooting Box for iOS “Your admin has restricted the use of this application. Please contact your admin to authorize this device”
                    • Troubleshooting Box for iOS - Unable to Access Box Files in Microsoft Office Apps on iOS 11+
                    • Troubleshooting Box for Office iOS "Account Limit Reached"
                    • How to find the version of the Box app on your iPhone or iPad

                    See all 8 articles
                  • FAQ

                      Articles
                      • Box for iOS Frequently Asked Questions
                    • Known Issues and Limitations

                        Articles
                        • Known Limitations with the Box + Files App Integration
                      • See all sections...

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