"!" in Cloud icon

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November 14, 2022 20:26

I see an icon in which "!" is in cloud. What does this mean? I think that file has an issue to be uploaded to the BOX drive. I would like to know how I could solve the problem.

Thanks,

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1 comment

France

November 16, 2022 20:44
Hi Risa,

Welcome to the Box Community, I'm happy to help!

I see that you are seeing files with cloud exclamation icon in Box Drive.

To resolve this issue, please make sure to follow the steps provided in this article: https://support.box.com/hc/en-us/articles/9510043322131-Resolution-steps-for-unsynced-files-with-cloud-exclamation-icon-in-Box-Drive-using-FPE-mode

Thanks for posting and let us know how else we can help!

Regards,
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