Box Status

BOXドライブにログインできない

Answered
Follow
New post
サンニン 山口

BOXドライブを起動し、指示されたとおりにウェブブラウザからログインをしてもログイン状態にならず、添付した画像の通り最初の画面に戻ってしまう(finderにも表示されていない)。早急に解決方法を教えてください。

0

Comments

2 comments

Date Votes
  • Rona

    Hi there,

    Welcome to the Box Community, I'm happy to help!

    Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated. 

    Thanks for posting! 

    0
    Comment actions Permalink
  • サンニン 山口

    Hello,

    I am currently experiencing a malfunction with the BOXdrive application and it's causing significant inconvenience for me. After opening the app and navigating to the login screen on the browser as shown in the image below:

    An error message is displayed as shown in the image below:

    Alternatively, it opens BOX on the browser. I want it to be displayed on the MAC Finder as before, but it hasn't been showing up at all.

    I have tried uninstalling and reinstalling multiple times, but the issue persists. Please provide a solution.

    Thank you.

    0
    Comment actions Permalink

Please sign in to leave a comment.