box insufficient space

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January 30, 2024 11:52

I have faced the issue described in this article. I deleted all uploaded files and emptied the trash. But there is no more space. Can you help me to free up space ?

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Comments

2 comments

Ann

January 30, 2024 19:33
Hi Mykola,

Welcome to Box Community!

The data storage in your account has been cleared up and it should now display the correct storage space.

Thank you for posting!

Best,
Ann
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Mykola Piatykop

January 31, 2024 09:38
Thank you
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