unable to download or open file from Box desktop app

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Mobile01 KK

• March 13, 2025 08:58

unable to download or open file from Box desktop app, the error is unable to download due to low disk space. I have confirm my desktop has plenty of disk space, and my box account still has 3.5G of storage. However I can open the file from the web browser.

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  Rona

  • March 18, 2025 21:22

  Hi there, 

  Welcome to Box Community and glad to assist! 

  For more details, please answer us the following: 

  • Can you attach a screenshot of your error?
  • Your current Box Desktop App version and your Operating System.

  We'd love to further assist! 

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  Mobile01 KK

  • March 19, 2025 10:41

  The problem has gone away, could be due to my computer memory.

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