Support Forum

• by Hillary Froehlich
• February 29, 2024 14:38

Two Factor Authentication Text Expiring Completed

0

votes

1

• by Darren Lewis
• February 29, 2024 01:13

Change authenticator app Completed

0

votes

1

• by Casana Admin
• January 16, 2024 19:03

Merging Two Enterprise Box Accounts that use the same domain Completed

0

votes

2

• by Jon Goldman
• February 29, 2024 18:41

Relay Notification to Slack Completed

0

votes

1

• by Andrew Haun
• February 14, 2024 20:25

box drive not syncing to 1 out of 3 computers Completed

0

votes

4

• by 生沼守英
• February 28, 2024 08:47

Can't login in BoxDrive v2.28.165 Completed

1

vote

2

• by Emily Ratliff
• February 28, 2024 18:38

Unable to Add New Users Completed

0

votes

1

• by Karen Walsh - Admin
• February 28, 2024 17:40

file ownership transferred Completed

0

votes

1

• by John Hultgren
• February 28, 2024 20:00

Question on Box CLI Completed

0

votes

1

• by BoxUS
• February 28, 2024 19:59

Box CLI box users:create --timezone=timezone Completed

0

votes

1

• by Valeska Schrader
• February 28, 2024 19:41

Box Drive fails to update on a Windows desktop Completed

0

votes

1

• by Corey Emery
• February 28, 2024 19:52

Your SSO connection had errors during set up Completed

0

votes

1

• by Supattra Jarungruangkiat
• February 28, 2024 07:30

I had lost the authenticator code that was associated with my Box account. I need assistance getting into my account please. Completed

0

votes

1

• by Todd Rollin
• February 28, 2024 19:24

Unable to log in - old phone number Completed

0

votes

1

• by Brett Schnacky
• November 02, 2023 18:20

Online-only applied recursively to mixed folder Completed

1

vote

2

• by David Sturm
• February 26, 2024 17:15

Error Ox80070057 Appearing When We Download Completed

0

votes

1

• by Mohammad Al-Abbasi
• February 27, 2024 19:58
• Edited

Can't find file Completed

0

votes

1

• by Claire Keightley
• February 27, 2024 12:27

Adding existing user to enterprise Completed

0

votes

1

• by 浅井　泰一郎
• February 27, 2024 07:51

What is the frequency of backups for Box company? Completed

0

votes

1

• by Chada Thongtae
• February 27, 2024 05:12

Problem logging into Box drive Completed

0

votes

1

• by Olzmann lab
• February 26, 2024 11:40

Unlimited Business Account: "Account storage limit reached" Completed

1

vote

2

• by Yu Bin Mao
• July 14, 2023 02:09

Unable to get access using Box SDK when the authentication method is Client Credentials Grant Completed

0

votes

2

• by Samir
• February 19, 2024 10:12

While downloading the zip archive, the .zip extension is not present in the folder. Completed

0

votes

2

• by Devin Ooi
• February 26, 2024 07:39

Request help (urgent) Completed

0

votes

2

• by Harmonie Phan
• February 26, 2024 19:43

email already used in a box account but not associated with an enterprise Completed

0

votes

1

• by GFP
• February 25, 2024 15:51

can not share folders any more, and all the previously shared links was disabled Completed

0

votes

2

• by Holly Mac
• September 19, 2023 01:52

Migrate Data from External HD Using Shuttle Completed

0

votes

3

• by Jay Sanders
• February 26, 2024 06:02

Error inviting user to join enterprise - deleted email address we want to use Completed

0

votes

1

• by James Vermilyea
• February 26, 2024 15:21

I need a new QR code for the authentiactor app how do I get one? Completed

0

votes

1

• by Shira MacGregor
• February 25, 2024 14:58

Trouble Opening Files in Box Completed

0

votes

1