Support Forum

• by Chris Marks
• January 30, 2025 18:40

Cannot share with external collaborators Completed

0

votes

1

• by Barb Kerr
• January 30, 2025 17:44

cancel subscription Answered

0

votes

1

• by Julie Hottinger
• January 30, 2025 17:11

I have 8 seats purchased and box says I have 10 seats used. Answered

0

votes

1

• by Sarah Nadzan
• January 30, 2025 15:07

New User Email Not Sending Answered

0

votes

1

• by test sase user
• January 30, 2025 14:54

Storage full but it is not correct. Answered

0

votes

3

• by Geneviève Trépanier
• January 30, 2025 13:18

Unable to create password, or add phone number for double authentication Answered

0

votes

1

• by Maria Vittoria Colombi
• January 30, 2025 09:44

Automatic download email attachments to box folder Answered

1

vote

1

• by Hugh Allon-Smith
• January 30, 2025 09:12

Changing email Answered

0

votes

1

• by Ken Nakamura
• January 30, 2025 05:09

The system won't let me change or set a new password for my account. Answered

0

votes

1

• by M.R
• January 30, 2025 04:47

Shared Link to a particular slide in Powerpoint in Box

0

votes

1

• by Bruce
• January 30, 2025 04:10

Trying to share a file - Redirection failed

0

votes

0

• by ストラテジック佐世
• January 30, 2025 02:11

I can't receive emails. Answered

0

votes

1

• by Jon Reid
• January 30, 2025 01:44

Prevent Canvas pop up from showing

0

votes

0

• by JIANRUI ZHU
• January 30, 2025 01:05

Reset 2-factor authentication

0

votes

0

• by Abbie Williams
• January 30, 2025 00:21

Login Issues Completed

0

votes

1

• by Olga Bhandarkar
• January 29, 2025 23:22

Lost Access to Box Completed

0

votes

1

• by Richard Robinette
• January 29, 2025 22:58

Invalid email Completed

0

votes

1

• by Joahana Segundo
• January 29, 2025 22:04

Document Version History for Documents Prior to Upgrade

1

vote

0

• by sysadmin
• January 29, 2025 21:41

Unable to add users to Box Enterprise account Answered

0

votes

3

• by Doreen Tas
• January 29, 2025 20:21

Box Relay - Send Notification to all collaborators in a folder

1

vote

0

• by Artem Shaturskyi
• January 29, 2025 20:02

Box Tools Intune deployment Answered

1

vote

2

• by Cedric Jarrett
• January 29, 2025 20:01

Adding Domain Completed

0

votes

1

• by DAVID KELLER
• January 29, 2025 19:31

Error Deleting/Adding Folders within Established Folder Structure. Completed

0

votes

1

• by Dale Pufahl
• January 29, 2025 18:44

Customer needs to create Box account Completed

0

votes

1

• by Réjean Fortin
• January 29, 2025 17:00

can't add user because email already in Box account but not associated with our organization Answered

-1

votes

3

• by Nicola Barazzoni
• February 04, 2025 14:13
• Edited

Lost access to account BOX with 2FA enable and not working on device iphone of the user . Asking reset for user of my network corporate. Answered

0

votes

1

• by Andrea Haupt
• January 29, 2025 16:25

Ran out of Back-Up-Codes and MFA does not work Completed

0

votes

1

• by Cassius Agbodo
• January 29, 2025 15:50

2Factor reset Completed

0

votes

1

• by Stuart Duncan
• January 29, 2025 14:58

Adding new user Answered

0

votes

1

• by Ganesh Sangem
• January 29, 2025 13:18

Unable to upload files

0

votes

0