Support Forum

• by murrayoc
• January 27, 2025 08:03

Not receiving emails for box sharing and box auto accepting links Answered

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votes

1

• by Rie Nakajima
• January 27, 2025 06:51

Recovering Account with Inactive Login Email Answered

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votes

3

• by Aaron Kohn
• January 27, 2025 06:44

Box Sign SMS authentication when sending through the API Completed

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votes

1

• by Box User
• January 27, 2025 03:08

Gif not auto playing

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0

• by Hiroshi Katoh
• January 27, 2025 01:26

Error during upgrade Answered

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1

• by Fata Mad
• January 27, 2025 01:05

Upgrade account Answered

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votes

1

• by G Alberti
• January 26, 2025 15:43

Adding email to current account from account I cancelled - not working

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0

• by Tim Romano
• January 26, 2025 13:58

I need to change my account email address but Box complains it is unvalidated Completed

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1

• by Paula Thomas
• January 26, 2025 07:57

Onboarding - new user

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0

• by Lisa Schulze
• January 25, 2025 23:21

"file contents" searching not working. issue started 1-2 months back

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0

• by Ronald Alexander
• January 25, 2025 17:31

How do I cancel this account

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0

• by Juliana Alvarez
• January 25, 2025 12:02

Cannot See Files That Were Uploaded

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0

• by Manuel Lopez
• January 25, 2025 04:07

Your account needs further verification, please submit a ticket at support.box.com. Answered

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1

• by 長谷川貴俊（はせがわ）
• January 25, 2025 02:20

Storage Space Not Releasing After File Deletion Answered

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votes

1

• by stylchinr
• January 25, 2025 01:54

Access to old files

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0

• by Aaron Jacobs
• January 25, 2025 00:01

Set up a new user and he's not getting the verification email Answered

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votes

2

• by Amanda Nissing
• January 24, 2025 23:21

Support Ticket

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votes

1

• by Sheng Saechao
• January 24, 2025 20:17

When doing a FILE REQUEST - Error: There was a problem completing your request. Please try again. Completed

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votes

1

• by Barry Hamill
• January 24, 2025 19:17

Need an admin password reset link Completed

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1

• by Lydia Maher
• January 24, 2025 16:30

Adding email address as a user that is already associated with another account Completed

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votes

1

• by Nathan Pullia
• January 24, 2025 16:21

Arc'teryx + Box + ICP: Permission Setting and Investigation

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votes

0

• by Box User
• January 24, 2025 15:31

AWS S3 FTP or command line download to box

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votes

0

• by Melissa Thomas
• January 24, 2025 14:41

Box SuiteApp connection issue to NetSuite Completed

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votes

1

• by Box User
• January 24, 2025 13:30

Upgraded the account and lost access to all files Completed

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votes

1

• by Asymmetrique India
• January 24, 2025 13:15

Enterprise plan storage query

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0

• by Amine AMARA
• January 24, 2025 10:31

Box needs to be reinstalled when updates on mac

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votes

2

• by Yuko Ooyama
• January 24, 2025 07:13

Please resend verification email to complete Box signup

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votes

3

• by 池内　椿
• January 24, 2025 06:16

Incident: Can't use Box as business plan though we've upgraded to business plan, not expired Answered

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votes

1

• by Guest
• January 24, 2025 01:58

When uploading from Box to SharePoint by specifying a folder, the upload fails.

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0

• by Mirakle
• January 24, 2025 00:49

Add new domain to our account

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0