Katsuragi, Amane/TCM(JP)/葛城 周(管理部 シニアアシスタントマネージャー)
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Recent activity by Katsuragi, Amane/TCM(JP)/葛城 周(管理部 シニアアシスタントマネージャー)-
Our customer cannot log in because they haven’t received the two-factor authentication code for Box. (second time)
AnsweredI inquired about the issue where two-factor authentication was automatically set up for our client’s Box configuration this month. Subsequently, Box Support sent an email to the client, but it appe...
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Our customer cannot log in because they haven’t received the two-factor authentication code for Box.
CompletedWe received an inquiry from our customer regarding Box. When logging in, they are prompted for a two-factor authentication code, but they don’t remember setting it up, and the code doesn’t seem to ...
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Not being to login to the Box system
AnsweredI received an inquiry from a customer about not being to login to the Box system. Specifically, when he enters his email address and password, a screen saying "We've Sent You a Confirmation Email"...
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Boxにログインできない
Answered客先からBoxにログインできないとの問い合わせを受けています。具体的には、メールアドレスとパスワードを入力すると、 「We've Sent You a Confirmation Email」 との画面が表示されます。 どうしたらよろしいでしょうか？対処をご教示お願いいたします。