It is important for your account’s billing contact to be up-to-date since billing notifications are sent to this contact.
Account Administrators can update their billing contact using the steps below.
- Visit www.box.com/billing
- Sign in as the Account Administrator
- Scroll down to the 'Billing Contact' section and click 'Update Contact'
- Add the new contact's information and click 'Update'. (Please ensure the email address is correct.)