If you are having a problem logging into your Box account:
- Make sure that you are using the correct email address associated with your Box account to login.
- Make sure you are using your proper Box password. Check for typos!
- If you cannot remember your Box password, go to https://app.box.com/reset to reset your password.
- Make sure that you signed up for a Box account and not another service.
If you use your company's SSO credentials to log into your Box account, see Logging in with Single Sign On (SSO).