If you are having a problem logging into your Box account:
- Please make sure that you are using the correct email address associated with your Box account to login.
- Please make sure you are using your proper Box password. If you cannot remember your Box password, please go to https://app.box.com/reset to reset your password.
- Please make sure that you signed up for a Box account and not another service.
If you use your company's SSO credentials to log into your Box account, see the Single Sign On (SSO) section of: How do I log in to Box?
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