Box automatically creates a default folder structure to manage your Teams content. This includes a folder for each Channel to which you belong; every file shared in that channel, by any member of the Channel, automatically saves to that default Box folder.
However, if you don’t want to use the default folder Box provides, you can choose another existing folder, or create a new folder, to store shared Channel content. This gives you the flexibility to manage and secure the content you share via Teams as best fits your organization’s processes. In both cases – Box’s default folder or your own default folder – click the Channel’s Box Files tab in your Teams interface to access that Channel’s Box content.
- Because all Channel members use the folder you select, you must be a Team owner to establish a custom default Channel folder.
- To designate an existing folder as the default Channel folder (instead of creating a new folder), you also must be either an Editor or Co-owner of that folder.
You can change the default Box folder even for existing Teams Channels with existing default Box folders. If you do this, all content previously-existing in the “old” Box folder remains in that folder. You must use the Box Web app manually to move such pre-existing content into your newly-designated folder. (Or archive or delete the content.) Then you can delete the original folder.
To map a custom Box Channel folder
- Towards the top of the Teams interface, right-click the Box files tab.
- In the menu that displays, click Settings. The Box Channel Destination Folder window opens.
- Box displays the path of the default Channel folder. To designate a different folder, or to create a new one, click Change. Your Box folder structure displays.
- Do either one of the following:
- To create a new folder, towrd the top righthand corner click the plus sign. Then click New Folder. At the prompt, type in a name for the folder. Then click Create.
- To designate an existing folder as the default, navigate to the folder you want and click the adjacent circle to select it.
- In the lower-righthand corner, click the check mark.
Now each time a Channel member uses the Box icon in the bottom system tray to upload or share content, that content uploads into the folder you just mapped. And you can access the content in this folder by clicking the Box Files tab in your Teams interface.
- If the Channel includes people who do not have access to the folder you map, Box automatically adds those people as collaborators into the folder.
- Any people who were collaborators in the folder before it was mapped will remain as collaborators even if they aren’t part of the Teams Channel.
- Box displays your mapped default folder (but not any of its subfolders) in the All Files page for Channel members who have permission to access your default folder. Box displays those subfolders – but not the parent default folder – in the All Files page for Channel members who lack permission to access the default folder.
If at some future point you delete a Team or Channel, all Team users can continue to use Box to access the default mapped folder and its contents.