Cannot upload files

Answered

Follow

New post

Victoria Hassert

• October 23, 2022 14:08

I am unable to upload files to a folder i was invited to.  I tried creating my own folder and still am unable to upload files.  

0

• 

  France

  • October 24, 2022 19:39

  Hi Victoria, 

  Welcome to the Box Community, I'm happy to help!

  It sounds like you do not have the necessary permission as a collaborator to upload in the folder you joined.

  In order to upload in a collaborative folder, you must be granted any of the following permission levels:

  • Co-owner
  • Editor
  • Viewer Uploader
  • Previewer Uploader
  • Uploader

  To learn more about these permissions, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-Levels

  Thanks for posting and let us know how else we can help!

  All the Best, 

  0

  Comment actions Permalink
• 

  Victoria Hassert

  • October 24, 2022 19:43

  I have Viewer Uploader permissions (see below) so that is not the problem.  

  0

  Comment actions Permalink
• 

  France

  • October 24, 2022 20:22

  Hi Victoria, 

  Do you encounter a specific error when you tried uploading?

  Can you shared a screenshot of your workflow so we can take a closer look?

  Looking forward to hear from you!

  0

  Comment actions Permalink
• 

  Victoria Hassert

  • October 25, 2022 11:36

  I always get the below message when I try to upload anything.  I even tried to create my own folder to upload and still got the same message:
  

  0

  Comment actions Permalink
• 

  France

  • October 26, 2022 18:42

  Hey, Victoria!

  Can you reach out to the owner of the folder and ask if they can remove and then re-invite you to their folder again and see if that helps resolve this for you?

  Let me know how it goes and if you have questions!

  Best,

  0

  Comment actions Permalink

Post is closed for comments.