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5 comments

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  • France

    Hi Victoria, 

    Welcome to the Box Community, I'm happy to help!

    It sounds like you do not have the necessary permission as a collaborator to upload in the folder you joined.

    In order to upload in a collaborative folder, you must be granted any of the following permission levels:

    • Co-owner
    • Editor
    • Viewer Uploader
    • Previewer Uploader
    • Uploader

    To learn more about these permissions, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-Levels

    Thanks for posting and let us know how else we can help!

    All the Best, 

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  • Victoria Hassert

    I have Viewer Uploader permissions (see below) so that is not the problem.  

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  • France

    Hi Victoria, 

    Do you encounter a specific error when you tried uploading?

    Can you shared a screenshot of your workflow so we can take a closer look?

    Looking forward to hear from you!

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  • Victoria Hassert

    I always get the below message when I try to upload anything.  I even tried to create my own folder to upload and still got the same message:

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  • France

    Hey, Victoria!

    Can you reach out to the owner of the folder and ask if they can remove and then re-invite you to their folder again and see if that helps resolve this for you?

    Let me know how it goes and if you have questions!

    Best,

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