Selection of files within the web browser

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Wayne Carey

• February 14, 2023 21:00

Until recently, once the UI has changed, I could do an old-fashioned highlight of a file and then continue to highlight files for either download or deletion.  You could also select the first file in a folder and the hold shift-select the last file to select all files within that folder for ease of deletion.  NOW, we ONLY have the option to select a checkbox on the right edge of the file box area and check them one line at a time, then click the trash button to delete files.  This is SOOOOOO backward and annoying to have to do this when simply selecting a line or groups of lines for easy deletion was far better.  I have clients always reaching out asking how to select multiple files.

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  Hank Vare

  • February 15, 2023 15:15

  Holding down Ctrl or Shift to select multiple files for download, deletion, etc still works for me same as it did previously. 

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  Wayne Carey

  • February 15, 2023 15:44
  • Edited

  Ah...  I figured it out.  You can't just select a line like you once did but if you hover over a file line, it highlights, then you can use Shift or Ctrl (Command on macOS) to select multiple files.  It sure would have been nice if Box mentioned this somewhere after the update.

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  Aira

  • February 16, 2023 23:19

  Hi there, 

  Welcome to the Box Community!

  I apologize for the inconvenience. I will go ahead and provide your feedback to the rest of the team. In the meantime, you can follow the steps below: 

  Step 1: Hold "control" key
  Step 2: Click the first file

  Step 3: Let go of all keys
  Step 4: Hold down "shift" key
  Step 5: Then use arrows to select

   

  Thanks for posting!

   

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