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Domain cannot be added

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Colin Hayes

I am the admin for this account.  I get through the steps to add domain, but all I get as an error when I try and add gmail.com as a domain is "Domain cannot be added", no other explanation as to why.   Is this a known issue and is there a work around?  I tried also adding "gmx.com" just to see if it was a gmail thing and I get the same result.  

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  • Rona

    Hi Colin,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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  • Malik Ali

    alimalikali4939@gmail.com

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