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Technical Support and to reduce seat count

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Shredhar Raju

Hi Support Team,

What is the best way to reach out to technical support, email communication us very cumbersome and slow.

Thank you,

Shredhar

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  • monica hawkins
    • Edited

    Hello,

    You're right, email can be slow for tech support! Here are some faster options:

    • Live Chat: Many companies offer live chat support on their website. Look for a chat icon or support section.
    • Phone Support: If available, calling phone support can get you connected with a technician directly.
    • Support Portal/Forum: Some companies have online support portals with knowledge base articles and user forums. You might find answers or connect with other users there. kynect
    • Gather Information: Have details about your issue ready, like error messages, software versions, and troubleshooting steps you've tried.

    By using these options, you should be able to reach technical support faster and get the help you need!

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  • Rona

    Hi Shredhar, 

    Welcome to Box Community and glad to assist!

    In order to reduce your seats, please get in touch with our dedicated team by emailing cancel@box.com. 

    Thanks for posting! 

     
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