Can't delete files from Transfers sync queue

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Test STC

• September 11, 2024 14:22

We have over 3000 files in the Transfers queue from my local PC that try to upload to my BOX folder and after saying they are uploading (in the status tray Icon) , it then tells me "Unsuccessful transfers (3420)".

How can I remove them from the queue to be uploaded? its stopping any other files being uploaded, which is not ideal. Even closing BOX and restarting the PC.

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• 

  Rona

  • September 12, 2024 21:55

  Hi there, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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