Setting Reminders

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Michael Sure

• September 11, 2024 15:17

Hello. I use Box Sign inside my Salesforce. I saw the “Set Auto Reminders On” checkbox when setting up a Box Sign for an object.
I'm interested in this setting but don't understand how it works. After sending a test document for signature from Salesforce, I realized that it was not working. Can you please provide more information about this setting?
For example:

• Is it possible to configure the frequency of sending reminders?
• Is it possible to set up an email template for reminders?

 

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• 

  Rona

  • September 12, 2024 20:06

  Hi Michael, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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