I cannot log in BOX account

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内山　尋雄

• January 12, 2025 09:18
• Edited

I need someone to help me access my box account since there is no way I can get the 6-digit password that the authenticator asks for, which one should I use? how do I configure it?

Not the current account, but another account.

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  Rona

  • January 13, 2025 19:06

  Hi there, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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