Support Forum

• by Jaimie Way
• April 19, 2024 10:16

Jennifer JC Solicitors Answered

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votes

1

• by McGuire, Walter
• April 19, 2024 15:46
• Edited

Gaining access to a link Answered

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votes

1

• by DS
• April 19, 2024 17:42

Incorrect sizing GB in my account Answered

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1

• by Jakub
• April 19, 2024 11:29

Used space Answered

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votes

1

• by senddoc mlsi
• April 19, 2024 12:12

Please run the script to reclaim my storage space Answered

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votes

1

• by dawyane johnson
• April 19, 2024 13:33

I would like to cancel my trial account immediately (before any charges are incurred). Please confirm receipt of this message and the cancellation Answered

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votes

1

• by MouseSpecifics
• April 19, 2024 14:02

something wrong again with my storage quota, Answered

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votes

1

• by Catherine Jameson
• January 30, 2024 15:06

Can't log into Box Drive for Desktop due to login being associated with Google Account Answered

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votes

14

• by EPL
• April 18, 2024 11:02

Data space almost full Answered

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votes

2

• by 菊地　順一郎
• November 10, 2023 07:57

この共有ファイルまたは共有フォルダのリンクは削除されているか、使用できません。 この問題が誤って発生していると思われる場合は、所有者にメールで連絡するか、Boxサポートまでお問い合わせください。 Answered

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votes

8

• by Stephen Meehan
• April 18, 2024 18:17

Account shows 31GB used, but I only have a 6.4GB folder Answered

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2

• by Tammy White
• April 17, 2024 21:59

User unable to login due to incorrect phone number Answered

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votes

2

• by John Arkins
• April 17, 2024 18:52

API Download Timeout Answered

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votes

1

• by Marisa Testa
• April 18, 2024 06:55

Unable to confirm my email Answered

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votes

1

• by Ace MJ Waldor
• April 18, 2024 02:20

trying to cancel subscription Answered

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votes

1

• by Caz Tobin
• April 18, 2024 17:03

We do not have a primary admin. Answered

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votes

1

• by Leon Bowden
• April 18, 2024 18:16

My entire personal box folder is inaccessible and missing Answered

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votes

1

• by Box User
• April 18, 2024 21:10

Please run a script on my account to fix the data inaccuracy issues around user storage size, folder size, and file counts. Answered

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votes

1

• by Box User
• April 16, 2024 08:49

Is it possible to restore folders Answered

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votes

1

• by Alexandre Duguay
• April 17, 2024 23:12

Update password Answered

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votes

1

• by Krishnamurthy, RajKumar
• April 18, 2024 12:47

Box Drive - User unable to rename the file, but works on Box Web. Answered

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votes

1

• by Gerhard Ehninger
• April 18, 2024 11:29

Administrator rights Answered

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1

• by StealthyDruid
• July 27, 2023 15:44
• Edited

'Not enough space on Box' on an unlimited account Answered

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3

• by Lindsey Tollefson (Contractor)
• January 03, 2024 21:01

Can't access shared folder due to strong password requirement. Google SSO issue Answered

1

vote

2

• by 石田　智代
• January 25, 2024 23:43

boxのサインアップを完了してください Answered

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votes

2

• by ginger893
• April 16, 2024 06:35

storage capacity is incorrect Answered

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votes

2

• by Peter Jeno
• April 17, 2024 00:28

Previously accessible file links now "Oops! We cant find the page..." Answered

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1

• by Ana Maria Flórez Gutiérrez
• April 17, 2024 20:38

Uploaded wrong file and it does not let to be deleted Answered

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1

• by Aftab Kazmi
• April 17, 2024 17:23

MFA Reset Answered

1

vote

2

• by Johnny Nott-Macaire
• April 17, 2024 09:34

The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later Answered

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votes

1