Support Forum

• by Hanna Sheridan
• January 24, 2024 13:50

Trouble adding users Completed

0

votes

2

• by Theresa D Kliewer
• January 23, 2024 21:24

Not updating Completed

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votes

2

• by Erik Klink
• January 23, 2024 14:54

Administrator left the company. Need to assign administrator to another user and delete the user that left. Completed

1

vote

2

• by Andrea Green
• January 19, 2024 21:51

Preview not loading on multiple docs, tried everything Completed

0

votes

2

• by 自然応用科学　管理者
• January 18, 2024 00:35

Please cancel the two-factor authentication Completed

0

votes

2

• by Linda Richards
• January 16, 2024 22:27

File Properties Completed

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votes

2

• by Casana Admin
• January 16, 2024 19:03

Merging Two Enterprise Box Accounts that use the same domain Completed

0

votes

2

• by Pooja
• January 11, 2024 08:58

System Generated Events in Box Completed

1

vote

2

• by Fabric Test
• January 09, 2024 09:59

What will be API URL if custom domain enabled Completed

0

votes

2

• by Vanessa Coskey
• January 08, 2024 18:34

Can't access account Completed

0

votes

2

• by Joe Roettle
• January 05, 2024 20:50

Admin Change and delete users Completed

0

votes

2

• by Craig Robert Bowen
• January 05, 2024 18:25

Delete Error Message Completed

0

votes

2

• by Sophie Beard
• January 05, 2024 03:35

"Save As" location defaulting to local drive Completed

1

vote

2

• by Robert Bowling
• January 04, 2024 17:13

User deleted a file in a folder they didn't have access to Completed

0

votes

2

• by Scott Cavaness
• December 27, 2023 18:12
• Edited

MISSING FILES Completed

0

votes

2

• by Vinod Nair
• December 21, 2023 14:42

Unable to set up 2 Factor Authentication using Auth App Completed

1

vote

2

• by Alexander Oehrlein
• December 19, 2023 08:36

Only some images are being displayed in image preview on first try Completed

0

votes

2

• by Russ Maxwell
• December 14, 2023 16:38

unable to add user to new box account Completed

0

votes

2

• by Daniel Miller
• December 14, 2023 02:32

2FA Completed

0

votes

2

• by Koshi Oyama
• December 13, 2023 23:36

can't set my password Completed

0

votes

2

• by 岡本将
• December 13, 2023 08:18

Cannot create password (account had Google login) Completed

0

votes

2

• by backup
• December 08, 2023 14:53

box sync error: (1168, 'CredDelete', 'Element not found.') Completed

0

votes

2

• by Edward Cox
• December 08, 2023 10:58

Set user email for change but nothing has moved over to the account email as of yet. Completed

0

votes

2

• by Abris Consulting
• December 08, 2023 10:56

unlimited storage and keep getting the exceeded storage limit error. Completed

0

votes

2

• by Mindtickle
• December 08, 2023 09:37

GDPR compliance documents request Completed

0

votes

2

• by Chris Senior
• December 07, 2023 10:41

Strong Password Issue -- Google SSO [URGENT] Completed

0

votes

2

• by eyhsieh2
• November 29, 2023 19:24
• Edited

Sending relay notifications to emails input in a file request Completed

2

votes

2

• by Lucas Smits
• November 29, 2023 15:14

Box Drive problem, all documents disapeared. Completed

0

votes

2

• by Richard Morgan
• November 28, 2023 17:57

adobe settings in box Completed

0

votes

2

• by SC Publishing
• November 28, 2023 14:05

Unable to receive SMS authorization code. Need short code for Dialpad. Completed

0

votes

2