Support Forum

• by Amy Porter
• February 09, 2023 15:51

Unable to save - authorisation to edit the file has expired Completed

4

votes

10

• by Aileen Nakosea
• October 22, 2023 09:44
• Edited

Stand offer for Enterprise plan Completed

3

votes

1

• by Grace Roberts
• August 09, 2023 00:58

Issues with GDocs Reconnecting every 5 seconds Completed

2

votes

2

• by Erin Beard
• June 26, 2023 22:06

Linking excel files Completed

2

votes

5

• by James Maxwell
• June 14, 2023 08:41

Box Tools extension does not work on Safari Mac Completed

2

votes

4

• by Kristy Shaddy
• May 19, 2023 20:43

Sort Setting - most recent to top Completed

2

votes

1

• by Mara Fortmayer
• May 18, 2023 14:09
• Edited

Missing Files and Folders Completed

2

votes

1

• by Courtney L. Wilkins
• May 17, 2023 01:47
• Edited

Box Sign Templates Disappeared Completed

2

votes

3

• by Shawn Sackenheim
• March 09, 2023 15:34
• Edited

'Box Drive has failed to update to 2.31.64' Completed

2

votes

4

• by Marie Black
• February 06, 2023 22:17

Don't want files to auto open in browser Completed

2

votes

3

• by Joel Putnam
• February 03, 2023 18:23
• Edited

External References in Excel Formulas to link Spreadsheets on Box for Multiple Users Completed

2

votes

7

• by Lisa Vega
• January 31, 2023 22:52

grid view missing slider Completed

2

votes

4

• by eyhsieh2
• November 29, 2023 19:24
• Edited

Sending relay notifications to emails input in a file request Completed

1

vote

1

• by Shuya Onodera
• November 24, 2023 01:06

Folder disappeared Completed

1

vote

1

• by Klayton Trinh
• November 15, 2023 01:11

Box Mobile Sign in Issues after using Microsoft Authenticator Completed

1

vote

1

• by Heiko Spallek
• November 13, 2023 22:01

Can't delete files from sync queue Completed

1

vote

1

• by SS Admin
• November 09, 2023 10:29

New User Not Receiving Confirmation Email Completed

1

vote

2

• by Giulia Alessi
• November 06, 2023 15:57

Retrieving old files Completed

1

vote

1

• by Brett Schnacky
• November 02, 2023 18:20

Online-only applied recursively to mixed folder Completed

1

vote

1

• by Joshua Krueger
• October 31, 2023 08:09

Missing thousands of files and folders Completed

1

vote

1

• by 平野和佳子
• October 20, 2023 07:47

How do I sort BOTH my files and bookmarks by name? Completed

1

vote

1

• by Will Forsyth
• October 16, 2023 18:24

Autonomously Unzipping Files on Box Completed

1

vote

1

• by Casey Boyd
• October 09, 2023 19:17

password reset no email coming to login Completed

1

vote

1

• by Jennahfer LaFreniere
• October 09, 2023 16:50
• Edited

Storage Correction & Box Keeps Freezing on Mac & Nothing showing up in Bin Completed

1

vote

1

• by Nico
• October 07, 2023 03:09

Out of storage Completed

1

vote

2

• by Radziu Radosny
• October 03, 2023 23:53

Is box a scam? Our account just got deactivated Completed

1

vote

1

• by Marc L Steinberg
• October 02, 2023 12:23

Box Drive (desktop) won't work since updating to MacOS Sonoma Completed

1

vote

1

• by Dudarenko Dmitry
• September 30, 2023 15:39

I can't link new email Completed

1

vote

2

• by Dr Jaison Rajan
• September 28, 2023 03:38

UNABLE TO LOGIN THROUGH IOS APP AFTER RESET Completed

1

vote

1

• by Ana Laura Gregorio
• September 25, 2023 21:48

Unable to set a password when using google login Completed

1

vote

1