Support Forum

• by Arik Davidyan
• January 03, 2023 19:09

Collaboration folder doesn't appear after acceptance Answered

0

votes

1

• by Mean Girls Art Dept
• January 03, 2023 16:53

Box will not allow me to upgrade to business. I cannot reach any form of support Answered

0

votes

1

• by Jackie Davidson
• January 03, 2023 16:18

Can't view a Shared Folder Answered

0

votes

1

• by Simon Priscott
• January 03, 2023 15:59

Cancellation of subscription Answered

0

votes

1

• by Kyle Moran
• January 03, 2023 15:44

Storage Usage Incorrect Answered

0

votes

5

• by AE
• January 03, 2023 14:33

Remove or change box drive shortcut key? Answered

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votes

3

• by Box User
• January 03, 2023 11:37

Storage Amount Answered

0

votes

1

• by kcjens
• January 03, 2023 07:55

All files deleted, even from trash. but still 23 GB in use? Answered

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votes

2

• by Andy Chen
• January 03, 2023 04:11

Mac OS can not open box drive successfully Answered

0

votes

2

• by Miguel Martin
• January 02, 2023 22:31

Storage Reset Answered

0

votes

2

• by Xuan Lopez
• January 02, 2023 21:41

upgrade capacity Answered

0

votes

1

• by Hernan Morin
• January 02, 2023 20:22

ADFS Set Up Error Completed

0

votes

1

• by Box User
• January 02, 2023 19:47
• Edited

How to ignore and don't sync folders (that are on my desktop) ? Answered

0

votes

1

• by Mark J Wieringa
• January 02, 2023 19:34

I cannot access my files in Box and cannot see them. Answered

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votes

1

• by Tugay Abdullazade
• January 02, 2023 18:33

I was charged, I want refund Answered

0

votes

1

• by Brajesh Panda
• January 02, 2023 05:26

How to migrate data from NAS fileshare? Completed

0

votes

1

• by Iain McCosh
• January 02, 2023 00:49

Cannot og in from Thailand, but can from UK VPN Answered

0

votes

2

• by Peter Cerling
• January 01, 2023 17:23

Storage Reset Answered

0

votes

4

• by Mahmoud Ghanem
• January 01, 2023 13:52

2 Step Verification is not working Completed

0

votes

1

• by Box User
• January 01, 2023 13:01

lost box google authenticator Completed

0

votes

1

• by Andres Gilbert
• December 31, 2022 22:38

Free storage error Answered

0

votes

2

• by David Dinan
• December 31, 2022 18:15

2fa not Working Completed

0

votes

1

• by AMCF
• December 31, 2022 12:58

Individual account Answered

0

votes

1

• by Box User
• December 31, 2022 00:16

Unauthorized user / hacked Answered

0

votes

3

• by Miharbi
• December 30, 2022 14:40

incorrect storage information Answered

0

votes

5

• by Kris Pyle
• December 30, 2022 04:02

Backdate Folder Content Report Answered

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votes

1

• by David Brock
• December 29, 2022 21:57

No email notifications received when folders/files are accessed via link Answered

0

votes

2

• by David Mortimer
• December 29, 2022 21:05

Co-admin domain verification Completed

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votes

1

• by Box User
• December 29, 2022 19:28

Box user password not valid Completed

0

votes

1

• by juan
• December 29, 2022 19:12

run a script Answered

0

votes

2