Support Forum

• by Daniel Dar
• December 06, 2022 08:16

Make offline option not available to me Answered

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votes

1

• by NGUYEN THI PHUONG TRINH
• December 06, 2022 04:46

i need to get a refund and cancel my account Answered

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1

• by BH Khanh
• December 06, 2022 01:52

Lost- 2FA on app deleted after phone migration Completed

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votes

1

• by Davetta Roberts
• December 06, 2022 01:49

Statement of Account: Mendocino Farms LLC Answered

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votes

1

• by Natalie Duran
• December 05, 2022 20:06

Shared Folder Answered

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votes

3

• by Lin, David
• December 05, 2022 19:25

Can no longer highlight a folder when finding it via search Completed

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1

• by Sonja Hardenbrook
• December 05, 2022 19:25

Shared files say I cannot open them until I set up 2-step authentication, but I already have. Answered

1

vote

1

• by Debbie Baker
• December 05, 2022 18:43

User search for aging content Completed

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1

• by Justine Laurin-Cousson
• December 05, 2022 16:55

Please disconnect my card with my account and also cancel my subscription immediately. Answered

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1

• by marc
• December 05, 2022 14:31

Max file size when uploading Answered

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1

• by Box User
• December 05, 2022 14:09

Incorrect storage Answered

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2

• by Colin Dunlop
• December 05, 2022 12:48

Colin Dunlop Completed

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1

• by Peter Wiberg
• December 05, 2022 11:59

webp image preview Answered

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votes

2

• by Power BI
• December 05, 2022 10:04

Box drive in desktop reserves all my C drive space almost like 117 GB Answered

1

vote

1

• by PIMCO Data Acquisition Team
• December 05, 2022 10:00

Please help reclaim storage Answered

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votes

1

• by BANDAR N
• December 05, 2022 07:12

My files are gone Answered

1

vote

1

• by CIO CEO M Puff
• December 05, 2022 00:34

Shared 1 link to Folder, but consultant managed to download adjacent fille of confidential investors not entitled to: HOW? Answered

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1

• by Kara Damsky
• December 04, 2022 20:26

Syncing 1 remaining Answered

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1

• by Jared Norman
• December 04, 2022 19:44

Locked out of account Completed

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votes

1

• by ostrovvv sas
• December 03, 2022 09:14

SHIFT and CTRL choosing not working Answered

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votes

5

• by Box User
• December 03, 2022 02:31

Not normal storage numbers. Answered

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votes

5

• by Amy Waltz
• December 02, 2022 23:12

Hot saves ? worked 2 hours in box, it crashed and I lost it all... Answered

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1

• by Hopefull Box user
• December 02, 2022 22:20

Box Sync wont install Answered

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votes

2

• by Isabelle Fisher
• December 02, 2022 16:57

Static URL Completed

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1

• by Alice Chang
• December 02, 2022 16:03

It there have file name course? Answered

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3

• by Paul Atkinson
• December 02, 2022 14:25

typo Answered

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1

• by Bono Chao
• December 02, 2022 13:35

I would like to request Box Support to run the script to fix the data inaccuracy issues around user storage size, folder size, and file counts.  Answered

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1

• by Evan Peck
• December 02, 2022 13:32

Please run script to fix storage on my account Answered

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2

• by Sebastian Bein
• December 02, 2022 10:47

Indexing by renaming files automatically according to folder Answered

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1

• by satsuki kobayashi
• December 02, 2022 09:57

download: new documents only Answered

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1