Support Forum

• by Chris Prenter
• June 07, 2024 17:16

HOW DO YOU FILE A SUPPORT TICKET??? Completed

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votes

1

• by Chris Norris
• June 07, 2024 16:57

Need to open a ticket, cannot open files with local or web applications Completed

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2

• by Keith Wrenn
• June 07, 2024 16:31

Errors in creating new folder Completed

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1

• by Seokmo Kang
• June 07, 2024 16:02

Storage problem Answered

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1

• by MICHAEL SANDERS
• June 07, 2024 15:50

Change SMS contact with new phone for MFA Answered

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votes

1

• by Diana Gilbert
• June 07, 2024 14:17

Free storage error Answered

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1

• by Weldegebrile Sime
• June 07, 2024 13:56

How to generate report of all external users Completed

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votes

5

• by Kamal Lalwani
• June 07, 2024 13:52

Want to reset the token and refresh token for user as it is not used from last 2 years Completed

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1

• by Jeet Vijaywargi
• June 07, 2024 13:08

Box Admin Question Answered

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1

• by Fullscale Accounting Inc - Roland Gagnon
• June 07, 2024 12:58

Box Sign Answered

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votes

1

• by zs-user
• June 07, 2024 12:23

Change App URL in the Box Apps gallery Answered

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votes

1

• by Marlon Florez
• June 07, 2024 12:00

Need to add a user to our enterprise account Completed

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2

• by DS
• June 07, 2024 11:43

Incorrect sizing GB in my account Completed

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2

• by John
• June 07, 2024 10:24

I have not granted new seats to anyone, but I am receiving a notification that I have used more seats than I purchased Answered

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1

• by Aspasie Music
• June 07, 2024 09:50

Mon box est vide mais affiche complet Answered

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1

• by LuminaryPlayOperations Limited
• June 07, 2024 08:25

We are attempting to register a new account in Box but get the message "user belongs to another enterprise". P Completed

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1

• by Thomas Stephen
• June 07, 2024 07:58

Box Full Answered

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1

• by Anwesh
• June 07, 2024 05:46
• Edited

Deleted all files but shows space used Answered

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votes

1

• by RogueScholar
• June 07, 2024 04:22

[Bug Report] Box Drive crashes in presence of environment variables

1

vote

0

• by Jennifer Balfour
• June 06, 2024 23:56

HERE IS THE LINK TO SUBMIT SUPPORT TICKET

3

votes

0

• by Analista Comprobe
• June 06, 2024 21:01

Missing folders Completed

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1

• by Edgar Gonzalez
• June 06, 2024 18:32

Two-Factor Authentication Completed

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1

• by Ryan Garrett
• June 06, 2024 16:26
• Edited

MAC: Request_Connect_Error : Unable to Connect to BOX Completed

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1

• by David Jenkins
• June 06, 2024 16:16

Box Retention Policy Answered

1

vote

2

• by Dena Boughton
• June 06, 2024 16:12

URLs Answered

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1

• by Martine Jolicoeur
• June 06, 2024 15:32

I cannot find my folder Answered

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1

• by Colin Glover
• June 06, 2024 15:13

Unable to add User Answered

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2

• by Box User
• June 06, 2024 15:03

Box will not sync with home computer Answered

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2

• by tim butt
• June 06, 2024 14:11

Update email addess Answered

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votes

1

• by Maarten van der Zande
• June 06, 2024 13:13

PDF from InDesign via Box Drive creates 2 versions Completed

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2