No one to whom you send a File Request link necessarily knows where the content and data they’re uploading is going. They cannot see the folder name, any content within the folder, or any information not explicitly displayed on your File Request form. That’s why it’s important for your form to be clear, unambiguous, and organized. You may find it helpful to understand what the experience is like from your content submitter’s perspective.
When people click the link you send out, a dedicated web page opens. The page displays only your File Request form, exactly as you have built it. This is why it’s important to preview your form before sending out the link. (The exception would be if you’re creating an embed widget from your File Request, in which case it displays within a pre-configured web page.)
The below image displays a simple File Request form – one upload zone and one field – with someone in the act of dragging a Word document into the upload zone.
When people begin uploading files, Box displays the file names in a list over the upload zone.
This helps people confirm they’re uploaded all of the files you’re asking for. If they make a mistake or change their minds, they can decide to remove a file from the list before uploading it. To do this, they click the x to the right of the file.
When they’re done, they click Submit. At the bottom of the form Box displays the progress of the upload.
When the upload completes Box displays a confirmation message. If one or more files fail to upload, the submitter can simply try again.
Notes
- You cannot upload folders via the File Request form. You can only upload files.
- The size limit on uploaded files depends on the limit set by the submitter’s enterprise. Typically the maximum file size limit is between 5 GB and 32 GB.
- You can upload up to 500 files per submission.
Related Links
Using File Request to get Content from Anyone
Administering Box File Request
Understanding Collaborator Permission Levels