Branding Your File Request

Custom Branding for File Request is a feature that allows enterprises to apply a logo and brand color to their File Request webpages.  Custom Branding is ideal for Box customers who request content from external entities and want to provide an on-brand and more recognizable experience for content submitters.

Admins will be able to upload a default logo and color in the Admin Console using the Account Branding functionality. These will show up as part of the available branding options for File Request creators in their enterprise. 

• Default logos and colors will be available to select for any File Requests but can be overridden by the user
• For more information on Account Branding, here is our help article: https://support.box.com/hc/en-us/articles/360044193633-Customize-Your-Account-s-Branding   
  

Working with Custom Branding

Here’s how you would setup branding for your File Request:

1. Create a File Request on the folder as before  (If you need a refresher use this article: Using File Request to get Content from Anyone )
2. If you wish to apply custom branding, click on Edit.  The File Request modal appears.
   
   
   
   
3. On the webpage, there is a new “Theme” button on the top right quadrant.  Click on it and a new section with “Header Logo” and “Header Color” appears.
   
   
   
   
   1.  If your Box Admin has set a default logo and color for your enterprise, the logos will be visible. If not, the defaults will be ‘No logo’ and ‘No color’, which are represented with the red line going from the top right to the bottom left of each respective section.
4. Let’s start with Header Logo.  Header Logo is where you will upload a logo or select your default logo if applicable.  When you click the “+” button,  the upload modal appears.
   
   
   
   
5. Click on the “Add an Image” button and select the logo you would like to upload.
6. Click on the “Upload” button.  The uploaded logo is now selected
   1. Uploading a new logo does not make it a default for all your File Requests. You can still select different logos for different file requests
   2. Images look best at 80 pixels height, png format, and transparent background.
   3. Image files must not exceed 1 mb.
7. Next, let's select a color.  Header Color is where you will set the background color for the file request.
   
   
   
   
   1. You can select any of the predefined colors or use the “+” icon to select a different color.  You are able to use the HEX code to select a color.
      
      
   2. You can add any number of custom colors to the palette.  However, on save, all the custom colors will be deleted except the one you have selected as the custom color for your file request.
   3. After selecting your logo and color, you can preview the updates by clicking on the Preview button.
8. The last step is to save or share your file request.  Press the Save or Share button in the top right corner.

Here’s an example of a custom-branded File Request page from a File Request creator’s point of view