Branding Your File Request

Custom Branding for File Request is a feature that allows enterprises to apply a logo and brand color to their File Request webpages.  Custom Branding is ideal for Box customers who request content from external entities and want to provide an on-brand and more recognizable experience for content submitters.

Admins can upload two logos and a default color in the Admin Console using the Account Branding functionality. These will show up as part of the available branding options for File Request creators in their enterprise. 

• Default logos and colors will be available to select for any File Requests but can be overridden by the user
• For more information on Account Branding, here is our help article: https://support.box.com/hc/en-us/articles/360044193633-Customize-Your-Account-s-Branding   
  

Working with Custom Branding

Here’s how you would setup branding for your File Request:

1. Create a File Request on the folder as before  (If you need a refresher use this article: Using File Request to get Content from Anyone )
2. Click Edit to apply custom branding.
3. Select Theme to open Header Logo and Theme Color section
   
   • If your Box Admin has set a default logo and color for your enterprise, the logos will be visible. If not, the defaults will be ‘No Image’ and a no color icon .
     

Adding a Header Logo

1. Click + to start.
2. Click Add an Image and select the logo you would like to upload.
3. Click Upload.
   
   • Uploading a new logo does not make it a default for all your File Requests. You can still select different logos for different file requests
   • Images look best at 80 pixels height, png format, and transparent background.
   • Image files must not exceed 1 mb.
4. Next, let's select a color. Theme Color is where you will set the background color for the file request.
   • You can select any of the predefined colors or use the + icon to select a different color. You can use the HEX code to select a color.

• • You can add any number of custom colors to the palette. However, upon saving the form, all custom colors are deleted except the one you selected.
  • After selecting your logo and color, click Preview to review your updates.

      5. Click Save or Share to save your changes.

Here’s an example of a custom-branded File Request page from a File Request creator’s point of view