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Box Admin Tools

How-To Guides for Admins

  • Admin Console Guide
  • Understanding Administrator and Co-Administrator Permissions
  • Best Practice - Creating Your Admin Team
  • Designating Group Admins
  • Granting And Modifying Co-Admin Permissions
  • Admin Transfer Protocol for Departed Admins
See all 65 articles

Managing Box Users

  • Converting Unmanaged Users and Removing Email Domains
  • Running the User Details Report
  • Managing notification emails for managed users
  • Creating and Managing Groups
  • Adding New Users to Your Box Account
  • Understanding the Differences Between Managed, Unmanaged, and External Users
See all 15 articles

Managing Content Through the Admin Console

  • Searching for Content Using the Admin Console
  • Moving Files with the Content Manager
  • Sharing Files and Folders through the Admin Console
  • Deleting Files and Folders from the Admin Console
  • Managing Files And Folders From The Admin Console
  • Exporting Folder Trees
See all 9 articles

Box Admin Tools FAQ

  • Expiring Shared Links -- FAQ for Box Admins
  • Updating Box from the Transport Layer Security (TLS) 1.1 Encryption Protocol FAQ

Troubleshooting Box Admin Tools

  • "Invite Existing Box User" Message When Adding User
  • How to Tell if Your Box Product is not Compliant With TLS 1.1+
  • Co-Admin Cannot Access Full Admin Console
  • "Something went wrong with adding the app authorization"
  • SSO Users Are Prompted To Reset Their Passwords
  • "One or more API keys entered was invalid"
See all 11 articles
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