Box Admin Tools
How-To Guides for Admins
- Using Notification of SSO Certificate Expiration
- Admin Console Guide
- Understanding Administrator and Co-Administrator Permissions
- Best Practice - Creating Your Admin Team
- Designating Group Admins
- Granting And Modifying Co-Admin Permissions
Managing Box Users
- Converting Unmanaged Users and Removing Email Domains
- Running the User Details Report
- Managing notification emails for managed users
- Creating and Managing Groups
- Adding New Users to Your Box Account
- Understanding the Differences Between Managed, Unmanaged, and External Users
Managing Content Through the Admin Console
- Searching for Content Using the Admin Console
- Moving Files with the Content Manager
- Sharing Files and Folders through the Admin Console
- Deleting Files and Folders from the Admin Console
- Managing Files And Folders From The Admin Console
- Exporting Folder Trees
Box Admin Tools FAQ
Troubleshooting Box Admin Tools
- "Invite Existing Box User" Message When Adding User
- How to Tell if Your Box Product is not Compliant With TLS 1.1+
- Co-Admin Cannot Access Full Admin Console
- "Something went wrong with adding the app authorization"
- SSO Users Are Prompted To Reset Their Passwords
- "One or more API keys entered was invalid"