File Sync, Save & Save As issue: Adobe Photoshop

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  • France

    Hi Viper_3, 

    Welcome to the Box Community, I'm happy to help!

    This would be something Product Support team can investigate with you and may require specific account information.

    I see that you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

    All the Best, 

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  • Viper_3

    It has been 5 weeks and has cost us tens of thousands of dollars in time and lost files. So I hope a solution is found soon. It is happening to people outside my company as well. (Probably a much larger issue)

    I look forward with getting it fixed.

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