Support Forum

• by Tere Somoza
• February 29, 2024 14:17

I am trying to send a password reset to a user, I am an admin, but it is not sending it out Completed

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1

• by Vernice Thiam
• February 29, 2024 07:59

Error message: undefined is not an object (evaluating 'this.pdfjsLib.GlobalWorkerOptions') Completed

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1

• by Josh LaCunha
• February 29, 2024 02:19

Box Drive Erroring Out Completed

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1

• by Darren Lewis
• February 29, 2024 01:13

Change authenticator app Completed

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1

• by John Hultgren
• February 28, 2024 20:00

Question on Box CLI Completed

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1

• by BoxUS
• February 28, 2024 19:59

Box CLI box users:create --timezone=timezone Completed

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1

• by Corey Emery
• February 28, 2024 19:52

Your SSO connection had errors during set up Completed

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1

• by Valeska Schrader
• February 28, 2024 19:41

Box Drive fails to update on a Windows desktop Completed

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1

• by Todd Rollin
• February 28, 2024 19:24

Unable to log in - old phone number Completed

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1

• by Emily Ratliff
• February 28, 2024 18:38

Unable to Add New Users Completed

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1

• by Karen Walsh - Admin
• February 28, 2024 17:40

file ownership transferred Completed

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1

• by Daniel DUFOUR
• February 28, 2024 16:42

Unable to enable autosave (Word for Mac) Completed

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3

• by 生沼守英
• February 28, 2024 08:47

Can't login in BoxDrive v2.28.165 Completed

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2

• by Supattra Jarungruangkiat
• February 28, 2024 07:30

I had lost the authenticator code that was associated with my Box account. I need assistance getting into my account please. Completed

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1

• by Mohammad Al-Abbasi
• February 27, 2024 19:58
• Edited

Can't find file Completed

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1

• by Claire Keightley
• February 27, 2024 12:27

Adding existing user to enterprise Completed

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1

• by 浅井　泰一郎
• February 27, 2024 07:51

What is the frequency of backups for Box company? Completed

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1

• by Chada Thongtae
• February 27, 2024 05:12

Problem logging into Box drive Completed

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1

• by Harmonie Phan
• February 26, 2024 19:43

email already used in a box account but not associated with an enterprise Completed

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1

• by David Sturm
• February 26, 2024 17:15

Error Ox80070057 Appearing When We Download Completed

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1

• by James Vermilyea
• February 26, 2024 15:21

I need a new QR code for the authentiactor app how do I get one? Completed

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1

• by Olzmann lab
• February 26, 2024 11:40

Unlimited Business Account: "Account storage limit reached" Completed

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vote

2

• by Devin Ooi
• February 26, 2024 07:39

Request help (urgent) Completed

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2

• by Jay Sanders
• February 26, 2024 06:02

Error inviting user to join enterprise - deleted email address we want to use Completed

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1

• by Jillian Singleton
• February 26, 2024 03:59

Task list not loading Completed

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3

• by GFP
• February 25, 2024 15:51

can not share folders any more, and all the previously shared links was disabled Completed

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2

• by Shira MacGregor
• February 25, 2024 14:58

Trouble Opening Files in Box Completed

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1

• by Ellen King
• February 23, 2024 22:47

Canvas: Spinning Circles and Images in Wrong Places Completed

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1

• by JAMES
• February 23, 2024 11:00

Allow more than 1 user to editing document Completed

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1

• by Tejesh Billa
• February 23, 2024 05:10

Registered mobile number is lost Completed

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1