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Uninstalled Box Drive but Private/var files remain and cannot be deleted

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  • Kara Hoffman

    I was able to force delete this, but it did not result in reclaimed HD space.  I need some help here.

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  • France

    Hi Kara, 

    Welcome to the Box Community!

    May I confirm, if you followed this article to uninstall Box Drive from your computer?: https://support.box.com/hc/en-us/articles/360044196293-Uninstalling-Box-Drive

    Can you try to reboot your mac and see if there are still traces of Box Drive from your computer after booting the device?

    Looking forward to hear from you!



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  • Gabe Valente Ferrao

    France all of the files in the /private/var/ folder are still there after the reboot.

    Any help would be appreciated.

    Thank you!

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