Support Forum

• by Sophie Beard
• January 05, 2024 03:35

"Save As" location defaulting to local drive Completed

1

vote

2

• by Kristen Hanna
• January 03, 2024 21:48

Missing Folder Answered

1

vote

1

• by Lindsey Tollefson (Contractor)
• January 03, 2024 21:01

Can't access shared folder due to strong password requirement. Google SSO issue Answered

1

vote

2

• by Pat Rice
• January 03, 2024 17:22

Support Ticket? Answered

1

vote

1

• by Namrata Bali
• December 28, 2023 00:24

Box Drive not launching upon installation (macOS Sonoma) Answered

1

vote

2

• by Senthil Kannan
• December 27, 2023 17:33

Unsync File Answered

1

vote

5

• by FishyK
• December 25, 2023 15:25
• Edited

Can I just sync one folder?

1

vote

1

• by Eric Jahn
• December 22, 2023 18:12

How to make Google Docs Table of Contents links open in the same tab Completed

1

vote

1

• by Vinod Nair
• December 21, 2023 14:42

Unable to set up 2 Factor Authentication using Auth App Completed

1

vote

2

• by Solaire Capital
• December 19, 2023 02:28

Zero help Answered

1

vote

2

• by shaun klann
• December 19, 2023 02:24

Missing Files Answered

1

vote

1

• by Phil T.
• December 15, 2023 22:05

Easy way to get file or folder ID through Box Drive? Answered

1

vote

1

• by Gopal Chopra
• December 15, 2023 14:16

log in stalling Answered

1

vote

2

• by Box User
• December 14, 2023 18:48

Need earlier version of box.com app for android

1

vote

1

• by Zhichun Lian
• December 04, 2023 10:11

Unable to change password Completed

1

vote

4

• by Stewart Wright
• December 03, 2023 15:43

I have editor status and cannot download files Answered

1

vote

2

• by Box User
• November 30, 2023 16:59

how I am suppose to actually contact support? Answered

1

vote

1

• by Steve Cottle
• November 30, 2023 03:12

unable to upload Answered

1

vote

1

• by Jeison Camilo
• November 30, 2023 00:15

Need space Answered

1

vote

1

• by MULTIMEDIAFABRIK 360ty world
• November 29, 2023 21:29

200 TByte Cloud Storage Solution - Experience with Box.com Answered

1

vote

3

• by Michigan Trauma Coaltion
• November 27, 2023 20:00

Can't add new users getting an error message Completed

1

vote

2

• by Shuya Onodera
• November 24, 2023 01:06

Folder disappeared Completed

1

vote

1

• by Samantha Waldon
• November 20, 2023 16:42

Versioning Too Much Answered

1

vote

2

• by yam ren
• November 19, 2023 16:09

Space reported incorrectly Answered

1

vote

1

• by TODD PENDLETON
• November 18, 2023 19:57

Storage Usage is Incorrect issue, can the correction script run on my account? Answered

1

vote

1

• by Klayton Trinh
• November 15, 2023 01:11

Box Mobile Sign in Issues after using Microsoft Authenticator Completed

1

vote

1

• by Heiko Spallek
• November 13, 2023 22:01

Can't delete files from sync queue Completed

1

vote

1

• by Firefly Build
• November 09, 2023 12:51

Client secret Rotation Answered

1

vote

1

• by SS Admin
• November 09, 2023 10:29

New User Not Receiving Confirmation Email Completed

1

vote

2

• by John Booth
• November 07, 2023 23:16

Open support Ticket?? Answered

1

vote

2