Support Forum

• by Jason Kang
• February 15, 2022 11:33

Deleted files but free space didn't reclaimed

1

vote

3

• by Lamar Franklin
• February 14, 2022 07:14

My Files Won't Populate/Uncompress

1

vote

2

• by sergiomielniczenko
• February 10, 2022 21:11

Box stopped showing recent folders, it stopped last December

1

vote

4

• by Kelley Wilds
• February 09, 2022 14:19

Error Adding Comments in Google Docs (in Box)

1

vote

1

• by David Berninger
• February 08, 2022 13:08

Box Drive syncing files that aren't synced.

1

vote

3

• by Julia Hsu
• February 08, 2022 02:41

Box Drive doesn't work with Monterey

1

vote

3

• by Box User
• February 07, 2022 15:45

"There are open files that are preventing Box Drive from starting."

1

vote

1

• by Koichi Ito
• February 06, 2022 00:56

storage used

1

vote

11

• by Maty Aronson
• February 03, 2022 18:32

Unable to open Box on macOS Monterey 12.1 with M1

1

vote

6

• by Viljana
• February 03, 2022 08:07

Missing files

1

vote

6

• by Chris La Guzza
• February 03, 2022 00:55

Authenticator App - incorrect code

1

vote

2

• by Daniel Antion
• February 02, 2022 15:18

Box Drive Not Connecting

1

vote

1

• by Dino Efthimiou
• February 02, 2022 15:07

Same Challenge

1

vote

1

• by Chad Pritts
• January 31, 2022 17:08

Upgrade to newer version of Box Popup Error

1

vote

3

• by Christopher Cilot
• January 31, 2022 16:10

Bulk Persmission Removal of Users in Folder

1

vote

1

• by William Schleich
• January 28, 2022 03:28

Increase my Storage from 100GB to next level on a 1 user account, not 3 users

1

vote

7

• by Francisco Kattan
• January 28, 2022 00:00

How to change default email on developer account

1

vote

1

• by Jackson Gonzalez
• January 26, 2022 22:21

Very Slow Download Speed

1

vote

10

• by Tanya Petrossian
• January 26, 2022 20:48

Can't Submit Ticket: Trying to add a deactivated user

1

vote

3

• by Box User
• January 26, 2022 16:50

Box corrupting files

1

vote

9

• by Box User
• January 26, 2022 06:59

2FA mobile phone number invalid

1

vote

1

• by Hamza Ben Mansour
• January 25, 2022 11:12

There was an error processing your request. We were unable to process your payment information. Please double check that all fields are filled out correctly and try again, or visit support.box.com for further assistance.

1

vote

3

• by Dave Pollack
• January 25, 2022 06:19

Report to find who moved a folder

1

vote

1

• by Key Lime Photography
• January 24, 2022 23:26

Duplicate files ._

1

vote

4

• by Allison
• January 24, 2022 23:09

Music file properties no longer display track duration on the "details" tab

1

vote

5

• by Thomas Leahy
• January 24, 2022 13:49

Box retention policy

1

vote

1

• by Avery Alchek
• January 21, 2022 20:01

Product Idea: Permissions that allow end users to invite team members to Box

1

vote

0

• by 基盤C 耐火・難燃G 長谷川寛太
• January 20, 2022 08:48

How to recover from this statu?

1

vote

1

• by Ellie Wilkinson
• January 20, 2022 06:56
• Edited

How long does it take to get a major issue fixed?!

1

vote

1

• by Laurence Parker
• January 13, 2022 16:01

Files amended on iPad not showing up on Mac

1

vote

7