Support Forum

• by KEVIN MANN
• March 12, 2025 09:45

Excel online intergration not working Answered

0

votes

1

• by Eefje van der Beele
• March 12, 2025 09:12

Recover deleted file from computer Answered

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votes

1

• by 代表メールアドレス
• March 12, 2025 08:54

Request for IP Address Restriction on Box Answered

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votes

1

• by Toshiko Hoshino
• March 12, 2025 08:50

Log-in via Edge Answered

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votes

1

• by shavenly shang
• March 12, 2025 08:15

Box Drive transfer Completed

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votes

1

• by コイズミ　ヨシタカ
• March 12, 2025 07:03

Can I cancel the two-step verification? Answered

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votes

1

• by Grace Tay
• March 12, 2025 06:13

Can't set password Answered

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votes

1

• by Jason Hintz
• March 12, 2025 05:03

Supprt Case Answered

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votes

1

• by Yuki Nakayama
• March 12, 2025 02:36

Canceling my business box account Answered

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votes

1

• by Anthony Wong
• March 12, 2025 01:52

Support case Completed

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votes

1

• by Box User
• March 12, 2025 00:53

The change of the mobile phone number has made two-factor authentication impossible. Answered

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votes

1

• by Jonas Muller
• March 12, 2025 00:15

Files gone after 6 month Answered

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votes

1

• by Colin Schoeneman
• March 11, 2025 22:26

Salesforce error throwing on Box Sign screen when adding the Email Template Completed

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votes

1

• by Kristina Huntsberger
• March 11, 2025 20:55

Request for SOC 2 Type 2 Report Completed

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votes

1

• by Stephanie Jensen
• March 11, 2025 20:49

Repeated Box Tools installs Completed

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votes

1

• by Stirling Mueller
• March 11, 2025 20:36
• Edited

Dual factor authentication blocking ability to setup account. Answered

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votes

1

• by Zach Gillespie
• March 11, 2025 20:23

Need to reset MFA for a User Answered

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votes

1

• by Darren Pittman
• March 11, 2025 19:02

Cant open pdfs locally without Box Tools Completed

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votes

1

• by Germina Procop
• March 11, 2025 18:15

cannot change the default email on my box account; that default email is not valid anymore

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votes

0

• by Jeff Dorn
• March 11, 2025 13:49

Existing free user invited to business account Answered

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votes

1

• by tracy.skinner
• March 11, 2025 12:50

Login issue with 2 factor authentification Answered

0

votes

3

• by Box2 Secuvy
• March 11, 2025 08:09

Add a user as Collaborator to all the Parent Folder

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votes

0

• by 江戸製版印刷株式会社
• March 11, 2025 04:51

Restrict global IP addresses Completed

1

vote

1

• by Peter Sun
• March 11, 2025 00:52

Box Folder not showing in Windows Explorer (Win10 PRO)

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votes

0

• by 後藤　貴博
• March 10, 2025 23:58

Request for removal from the suppression list Answered

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votes

1

• by Yui Na
• March 10, 2025 23:26

Login Problem Answered

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votes

1

• by Dave Christiansen
• March 10, 2025 23:02

Can't 're-enable' Box for NetSuite? Completed

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votes

1

• by Jennifer Sutherland
• March 10, 2025 22:12

Can't reset 2 factor MFA after getting new phone Answered

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votes

1

• by Thomas Rodriguez
• March 10, 2025 19:21

Access to old Business Account Answered

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votes

1

• by Patrick Carey
• March 10, 2025 18:52

Canvas not allowing dit Answered

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votes

1