Can I cancel the two-step verification?

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コイズミ　ヨシタカ

• 3 days ago

I have enabled two-factor authentication.
However, I do not know how to remove the two-factor authentication.
I do not know how to remove authentication.
I cannot log in using two-factor authentication. Can you delete the two-factor authentication setting?
I can't log in to the account I want to have deactivated.
I am logging in with another account.

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• 

  Rona

  • 2 days ago
  • Edited

  Hi there, 

  Welcome to Box Community and glad to assist!

  Since it's a login issue, please contact Box Support with your affected email address associated to your Box account and use this link. 

  The link provided will allow you to open a ticket if you have trouble signing in. 

  Thanks for posting! 

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