Support Forum

• by Adrian Higueros
• March 10, 2025 18:30
• Edited

adding domain user Answered

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1

• by Sawyer Bracy
• March 10, 2025 18:23

exporting hyplerlinks

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0

• by Kim Taylor
• March 10, 2025 18:15

cannot add user - need their email removed Answered

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1

• by Wilson Ye
• March 10, 2025 17:30

How can I reset a user for MFA to re-register on their new phone? Answered

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1

• by Reedy Clark
• March 10, 2025 16:25

Missing Folders Answered

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1

• by M Smith
• March 10, 2025 16:24

Missing Folders and Files

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1

• by Christian Ochoa
• March 10, 2025 16:09

Unable to add a user to our Workspace due to error. Answered

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1

• by Halee Porter
• March 10, 2025 15:51

I closed the Microsoft Office online editing session, but still see: "This file is being edited with Box for Office for web. You can still edit this file at the same time." Completed

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vote

1

• by Box User
• March 10, 2025 15:37

Box Disappeared Answered

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1

• by 360 IPP Onboarding Team
• March 10, 2025 14:18

Box Sign Giving Error when Making Changes Completed

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votes

1

• by Bruce Schanck
• March 10, 2025 13:51

Installing Box Drive on Windows Answered

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votes

1

• by Rhutuja Sahane
• March 10, 2025 13:43

The request requires higher privileges than provided by the access token. Answered

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1

• by Irene Smalls
• March 10, 2025 13:26

Cancel Account Answered

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1

• by Matt Antonio
• March 10, 2025 13:01

Add webmail domain Answered

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votes

1

• by Jonna DeSantis
• March 10, 2025 11:29

Automatic email that invitation has been accepted Answered

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votes

1

• by Madoka Higa
• March 10, 2025 09:06

Please tell me how to disable two-factor authentication (SMS). Also, the phone number for receiving SMS cannot receive the code due to cancellation. Completed

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1

• by Lai Thanh Chung
• March 10, 2025 02:59

Reset 2FA Answered

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1

• by Box User
• March 10, 2025 00:33

Please run script to reset storage Answered

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1

• by Ryan Fleming
• March 09, 2025 12:32

Unable to pin more than 1 box folder to my quick acces sidebar in windows. Completed

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votes

2

• by ShieldOfSalvation
• March 09, 2025 04:08

Box web UI is blank Answered

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votes

2

• by jason cummings
• March 08, 2025 12:12

Error message on account start up. NO Access to files. Answered

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votes

2

• by Box User
• March 08, 2025 11:40

Unable to view and stream videos on Box App for IOS 18.3

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votes

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• by LIsa Christopher-Stine
• March 08, 2025 03:24

None of my folders have any content!

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votes

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• by Juan Antonio Camara Serrano
• March 07, 2025 22:56

Box drive folder sync Answered

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votes

1

• by Ben Golub
• March 07, 2025 19:16

IOS App: Getting "Something went wrong" on update Completed

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votes

1

• by Moe Tanaka
• March 07, 2025 19:11
• Edited

Missing Notif. for "Adds a comment": Default Setting is blank and Override turns on Adds a comment and Upload. Answered

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votes

3

• by Tech Assist
• March 07, 2025 18:18

Auto Archive Old/Large Documents from Salesforce to Box Completed

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votes

1

• by Steve Hildreth
• March 07, 2025 17:08

new user, files not syncing to laptop using box sync Answered

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votes

1

• by Michael Gordon
• March 07, 2025 16:48

Box Drive folders not shown in File Explorer Completed

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votes

1

• by Danielle Hom
• March 07, 2025 15:52

2FA Answered

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votes

2