Support Forum

• by Travis
• July 01, 2024 22:40

Adding user with an existing account Completed

0

votes

3

• by Tina Lamkey
• July 01, 2024 21:01

Filter/Search by 'Modified by' instead of 'Owner'? Answered

0

votes

2

• by Carter McClung
• July 01, 2024 20:30

Support with Error Savings Files Answered

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votes

1

• by Colette Thompson
• July 01, 2024 20:27

Upload error “something went wrong with the upload, try again" Answered

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votes

1

• by DaVinci Admin
• July 01, 2024 19:33

User needs MFA reset Completed

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votes

1

• by Nicolas Lopez-Alegria
• July 01, 2024 19:09

Slow Download Speeds on Video Files

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votes

0

• by Lokesh Ravichandran
• July 01, 2024 18:54

unable to copy and paste the files from desktop to box folder Completed

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votes

1

• by Chuck Goad
• July 01, 2024 18:11

Invalid device when copying files Answered

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votes

3

• by Kavitha Gurusamy
• July 01, 2024 18:07

Cannot see Project Documents Folder Answered

0

votes

1

• by Box User
• July 01, 2024 17:47

Storage Usage Incorrect Answered

0

votes

2

• by Box User
• July 01, 2024 17:50
• Edited

Can't install Box Drive on MacBook Pro w/Sonoma 14.5

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votes

1

• by Matilda Harris
• July 01, 2024 16:43

Cancel trial Answered

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votes

1

• by Isabel Aguado
• July 01, 2024 16:22

External collaborators not receiving email invites Answered

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votes

1

• by fortunawave2009
• July 01, 2024 15:22

Reset my storage limit Completed

0

votes

1

• by Thomas Malos
• July 01, 2024 15:17

unable to download - blocked

0

votes

0

• by Nicholas Pomroy
• July 01, 2024 14:22

Adding a domain Completed

0

votes

1

• by EmanueleDB
• July 01, 2024 14:19

My drive is almost empty but the space is full Completed

0

votes

1

• by Kate Porigow
• July 01, 2024 13:50

Box Drive not syncing Answered

0

votes

1

• by Box User
• July 01, 2024 12:34

Failure to open excel files Answered

0

votes

3

• by Sergey Fomin
• July 01, 2024 09:48

This shared file or folder link has been removed or is unavailable to you. Answered

0

votes

1

• by Teresa Sanders
• July 01, 2024 09:18

My folder will not load after sign in! Answered

0

votes

1

• by Miroslav Fečik
• July 01, 2024 08:52

No files but no storage Completed

0

votes

1

• by Son Sok
• July 01, 2024 07:03

Authenticator App Completed

0

votes

1

• by Seungju Kim
• July 01, 2024 06:19

Extensions for Google Doc? Answered

1

vote

4

• by Chris Bennett
• July 01, 2024 05:37

access denied Answered

0

votes

1

• by Alyssa Rusin
• July 01, 2024 04:52

Missing files Completed

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votes

1

• by 石倉　里紗
• July 01, 2024 01:49

My co-worker lost a 2FA's device, so he cannot log in his acount. We contacted Box support and was told they could not verify the account ownership. Answered

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votes

2

• by Box User
• June 30, 2024 22:25

Data Recovery on deleted data Completed

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votes

1

• by MICHI und SABRINA
• June 30, 2024 16:06

When I open box.com with my iphone via safari there's an error Answered

0

votes

2

• by Rapido IT
• June 30, 2024 14:07

Cancel the license and refund_ 34777215991 Answered

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votes

1