New design
The Users and Groups management function is in the process of being redesigned. The new design is being released to a select number of customers and additional changes are bing made over a period of time. Those customers have the ability to toggle between the new design and the classic design. Product documentation that refers only to the new design will be enclosed in a box like this.
A "managed user" is a Box account that you directly control through your Admin Console. As an admin, you can add managed users; edit, delete, and enforce their security settings; and run activity reports on these users. Any files these users upload into folders they own will count against your total storage allocation.
When you add a managed user, you also configure their access to Box. You can add a single managed user or multiple managed users, up to 1,000 at once.
To add a single managed user:
- In the Admin Console, click Users and Groups.
- Select the Managed Users tab.
- Click + User (
). - Enter the user's name, email address, account details and access permissions. See the Managed Users Tab section of Users & Groups Settings for details.
- Click Add User.
New design
To add a single managed user:
- In the Admin Console, click Users and Groups.
- Select the Managed Users tab.
- Click Add Users (
). - Enter the managed user's name and email address.
- Click Save.
Once you create the user, you can additionally configure the user account.
To add multiple managed users:
- In the Admin Console, click Users and Groups.
- Select the Managed Users tab.
- Click Bulk Add (
). - In the Bulk add user accounts table, enter the account information for up to three users:
- Name: The user's name.
- Email: The user's email address.
- Groups: Select any user groups you want the user to be a member of.
- Storage: Enter ether the word "unlimited, or a number that represents the amount of gigabytes (GB) of pooled storage allotted to the user account.
- Select Shared contacts to pre-fill their contacts lists with the names of other managed users in your account.
- Select Enable Box Sync to allow users to sync files between Box and their desktops.
- Click Okay.
You can also add more than three user accounts, and up to 300,000 user accounts, at one time by uploading a file with the account information. In step 4 above, click the Download formatted template link. A Microsoft Excel spreadsheet file will be downloaded to your computer. The file contains columns for the information necessary to create managed user accounts:
- Name: The user's name.
- Email: The user's email address.
- Groups: Either the word "none," or one ore more user group names, separated by semicolons.
- Storage: Either the word "unlimited, or a number that represents the amount of gigabytes (GB) of pooled storage allotted to the user account.
- Restrict external collaboration: Either the word "enabled" or the word "disabled."
Upon entering user account data into a spreadsheet using this template, click the Upload file link, upload the file, and then click Okay.
Note that if the data in any cell is not entered or formatted correctly, the user account will not be created.
New design
To add multiple managed users:
- In the Admin Console, click Users and Groups.
- Select the Managed Users tab.
- Click Add Users ().
- Enter the managed user's name and email address.
- Click Add User and enter names and email addresses for each additional user.
- Click Save.
Once you create the user, you can additionally configure the user accounts.