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box .pdf open issue when offline on windows

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EIS POSTA

Out of sudden I have issues with box .pdf open issue when offline on windows.

I can open files when online but when offline .pdf can not be open.

If .pdf is copied to PC drive/documents I can open normaly.

Notice appear as on picture. How to fix it? Can this be virus?

It was workign normal till now. Please fix, support.

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  • Rona

    Hi there, 

    Welcome to Box Community and I’m here to help!

    Can you download this file locally and preview the file without any of this error? 

    We'd love to hear back from you, 

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  • EIS POSTA

    Yes, no errors are there when I download file. 

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