2 factor authentication

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Manami

• March 04, 2024 05:11

I'm an individual member.

After replacing my mobile phone, I can't log in because I haven't received two-factor authentication.

Apparently, the verification code has been sent to me, but I can't receive it on my new phone.

What should I do?

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  Sara dean

  • March 04, 2024 05:45

  The error message suggests that there may be an issue with the installation package or compatibility. Try downloading the latest version of OneMKL and ensure compatibility with your version of Visual Studio. Additionally, check for any system requirements or dependencies needed for integration. If the issue persists, contacting technical support for assistance may be necessary.   laparoscopic surgery

   

   

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  Rona

  • March 04, 2024 19:34

  Hi Manami, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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  Manami

  • March 05, 2024 09:52

  Hi Sara dean

  Thank you for your comment.
  It's too difficult to understand, since I don't know about systems and other things..

  Is there any easy solutions what I can check myself?

  Or, is there any way to delate my account?

  Manami

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