iPhone app lording is slow

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業務管理

• April 03, 2024 01:44

Using the iPhone version of the app,

Enter an existing folder → Shoot/Scan → Change file name

However, the data in the folder is loading very slowly.

I think there are various factors, but what can I think of?

 

situation

- Performing the above tasks in parallel using two smartphones

- Never open the same folder on two devices

・The folder itself contains only 0 to 3 items of data, so the data capacity is not heavy.

・There are a large number of folders in the box (each folder stores about 10 items of data)

・Executed by connecting to Wi-fi

・Using iPhone12. The OS and apps are the latest version.

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• 

  Ann

  • April 03, 2024 18:37

  Hi there,

  Welcome to Box Community!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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