Unable to add external collaborator

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Angie Barts

• May 07, 2024 14:11

When sending an invitation to a new collaborator I received an error message- "you can not invite a deactivated user to collaborate". How can we resolve?

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  Rona

  • May 07, 2024 22:42

  Hi Angie,  

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you need additional assistance. 

  We'd love to further assist! 

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